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“Family vacation”

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Holiday Inn Express Hotel & Suites Keystone
Ranked #3 of 14 Hotels in Keystone
Seneca, South Dakota, United States
Level Contributor
14 reviews
10 hotel reviews
“Family vacation”
Reviewed August 8, 2014

We Stayed here during a family vacation. Everything at the hotel Was very nice. It is Within walking distance of many shops and attractions. Every member of the family had a good time and enjoyed their stay.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank Kristi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review, August 9, 2014
We thank you so much for the review. We were excited to hear that everyone in the family had a wonderful time while staying with us. We are conveniently located two blocks away from the main boardwalk, and only 2 1/2 miles from Mt. Rushmore. We appreciate your time and we hope to see you and your family again in the near future.
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548 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
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English first
Honolulu, HI
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 8, 2014

We stayed at the Holiday Inn (Keystone) in July. It was a very comfortable stay. The staff was very helpful and friendly. Our room was pretty roomy, more than enough room for 3 and quiet too. It had a larger than usual refrigerator for a hotel (not the small square one) and a microwave. The bathroom was clean. Overall a great place to wind down at the end of a long day in the Keystone area. The complimentary breakfast was very good. Enough variety and food to fill you up and start off your day with a bang! The seating area was a bit crowded but not a problem--we just went back to the room to enjoy the meal. What I really liked about this hotel was the location it's off the side of the main street of Keystone so once there it was very peaceful and relaxing. And then it was just a short walk to the main street. It's a very easy to walk through town for shopping and dining and to enjoy the energy of the Keystone area. We would definitely stay here again.

  • Stayed July 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Tylersmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review, August 9, 2014
Our staff at the Holiday Inn Express and Suites Mt. Rushmore were delighted to hear that your family had a great stay with us. Our friendly staff, clean rooms, and a great breakfast are things our staff takes pride in hearing about after a guests stay. We do hope that you and your family will come back and see us again. We would be ecstatic to have you folks as return guests. thank you for taking the time to review our property, we truly appreciate it.
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Austin, Texas
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 6, 2014

It was a lot of money for being just ok. Staff was ok. Room was ok. I will say however that breakfast was good and parking was easy. Walking to nearby restaurants was not as easy as it looked and we didn't find anything good in close proximity. Wifi was spotty.

  • Stayed July 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank austin94ag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CZeimet, Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review, August 8, 2014
Thank you very much for taking the time to review our hotel. We apologize for the overall dissatisfaction of your stay.We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. We were happy to hear that you did enjoy our hot complimentary breakfast, and you found the parking convenient. Please accept my sincere apology for the shortcomings you experienced at our hotel.
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Little River, South Carolina
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 2, 2014

Great hotel, great location, great staff. There are many less expensive places to stay. We thought maybe we should have tried to save a few dollars but after speaking to others about their rooms at less expensive hotels, we made the right choice. The breakfast had plenty of choices, there were omelets, bacon, sausage, sausage gravy, biscuits, every kind of bread or muffin, cereals, yogurt, fresh fruit, oatmeal, etc. pool was clean and refreshing. There was a laundry area. Rooms were big enough with a desk area, bathrooms also had enough room. The lobby made you feel the rustic "cabin like" feel with the wildlife decor. Parking was tricky, do not park in the area marked employee but they warn you. Rushmore is a quick ride, Keystone is a short walk. There is a real gold mine tour right around the corner. Plenty to do and see

  • Stayed August 2014, traveled with family
    • Location
    • Service
Helpful?
1 Thank L K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 31, 2014

Rooms are large, and amenities are free WIFI and a laundry room for your use is near the front desk and there is a indoor pool. Staff were very helpful. Hotel is short walk to restaurants and bars. Area is clean around hotel and has a large western theme lobby.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Service
Helpful?
2 Thank Cheryl L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review, August 1, 2014
We were very pleased that you enjoyed your recent stay with us. We are only a short walk to the main boardwalk area, and have several restaurants within walking distance of the hotel. The staff is always courteous and friendly, and ready to answer all guest questions. We thank you for taking the time to write a review for our property, and we hope to see you again soon.
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San Diego, California
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 31, 2014

After staying with family for many days, this was our one night to regroup as a family. The kids needed a swim after being in the car and we all needed sleep. After reading reviews we chose this property and were not disappointed. Front desk was friendly, hotel was very clean and the pool was very nice.

We were concerned when we realized our room was right next to the elevator and I am a light sleeper, but we had not noise issues and the hotel was sold out. Comfortable beds, pillows and a very clean bathroom.

Breakfast the next day was packed, but the items offered a better selection than the Holiday Inn Express we had stayed in previously. We liked the fact that they had some unsweetened cereals, oatmeal and better fruit choices.

Keystone is a busy place, but this property allowed us to relax when we needed to.

  • Stayed July 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Ladycorcoran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review, August 1, 2014
We were happy to hear that you had a great stay with us recently. Our staff was pleased that you enjoyed the pool, the hotel was clean and staff was friendly. We were also happy to hear that you got a good nights rest, and the elevator wasn't an issue for you. The breakfast area does get very busy in the morning, but we were delighted to hear you enjoyed the variety offered. We offer our guests the smart start breakfast, and offer more healthy choices to get your day going right. Thanks for reviewing our property, and we hope to see you again.
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Blair, Nebraska
Level Contributor
18 reviews
Reviewed July 28, 2014 via mobile

The king bedroom with queen pull out was a nice clean room! Breakfast was good but the eggs were like rubber. If you like carbs that was all good. The pullout bed was a little uncomfortable because you could feel bars underneath. Very pleased with our stay. Would recommend it and stay there again!

Stayed July 2014, traveled with family
Helpful?
Thank salukonis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Keystone

Property: Holiday Inn Express Hotel & Suites Keystone
Address: 321 Swanzey St, P.O. Box 430, Keystone, SD 57751
Phone Number:
Location: United States > South Dakota > Keystone
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in Keystone
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Keystone 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Keystone is located at the base of Mt. Rushmore in the bustling historic town of Keystone, SD and central to all family-approved attractions. Just minutes from Mt. Rushmore, Crazy Horse and Custer State Park. The Holiday Inn Express Hotel & Suites Keystone is a new, deluxe hotel architecturally designed after the magnificent look of Mt. Rushmore. Come and enjoy our Great Room as you relax around our 3-sided fireplace featuring a Western/Native American flair. The hotel features include free local phone calls, high-speed internet access, business center, and a large pool and hot tub.Enjoy a unique breakfast experience at our new continental deluxe Express Start Breakfast Bar served every morning featuring biscuits & gravy, bacon & eggs, the world's best tasting cinnamon roll, and much more. Visit Keystone, SD and stay smart at the Holiday Inn Express Hotel & Suites Keystone. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Keystone
Holiday Inn Express Keystone
Holiday Inn Keystone
Keystone Holiday Inn

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