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Holiday Inn Express Hotel & Suites Keystone
Ranked #4 of 14 Hotels in Keystone
Grimsby, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great stay”
Reviewed May 28, 2014

This hotel is exceptionally good value. Very friendly , lovely free cookies and a great atmosphere. We stayed two nights in May 2014 and would recommend a stay here. The location is really good for visiting Mount Rushmore and Custer State Park.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Davidas71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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539 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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English first
Arvada, Colorado, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 28, 2014

Clean hotel. Very close to Mount Rushmore and the cute Keystone shops. Not far from Rapid City. A nice gold mine near by. Great place to stay to visit Mount Rushmore. Kids enjoyed the indoor pool. Free buffet was nice.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edina, Minnesota
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 26, 2014

Probably the nicest hotel in the Mount Rushmore area of SD. Now if you've ever been to this area of SD, you know that the hotels are not generally nice 4-5 star hotels. However for a South Dakota hotel, I would recommend this one!! It's clean, well taken care of and in a good location.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LinseyBRench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Virginia
Level Contributor
160 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed May 17, 2014

We used this as our base to see Black Hills, Mount Rushmore, Needles Highway, Custer State Park. Keystone is a great little town and since it was mid-May nearly empty. Very good room, clean, comfortable, and quiet. The decor was nice (although I am not a fan of dead animals on the walls). Good value for location and breakfast was included. The staff we dealt with were nice and friendly. When you consider Keystone, for what you get, I don't think you will do better than this hotel.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WVHighlander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 13, 2014 via mobile

Enjoyed staying at a nice hotel with a fun lobby full of stuffed game which looked like a Bass Pro Shop. The pool has a beautiful mural of Mt Rushmore. The rooms are slightly dated but comfortable. We stay again because of its convenience to Mt Rushmore. Also appreciated the breakfast. Excellent variety.

Stayed May 2014, traveled with friends
Helpful?
Thank Stephen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review, June 1, 2014
Dear ​Stephen R,

Thank you for taking the time to convey your comments regarding your recent experience with us. We are delighted to know that you liked our location and breakfast variety. However, I am sorry to read that the room you were given did not completely meet your standards. Your review will be used to reconsider improvements needed and I hope that you can give us a chance to show what we have done.

Again, thank you for sharing your feedback. We look forward to your future stay.

Sincerely,

Charisse V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
185 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed May 11, 2014 via mobile

Best location on keystone, close to Mount Rushmore and Crazy Horse. Check in was awkward and unfortunate. One lady was crabby and wouldn't make eye contact and the other young lady was so shy and quiet we couldn't even hear her. Played some dumb game to win points that was a complete waste of time. To the hotel staff: seriously don't bother... Just check us in with a smile, that's all I ask. Other than that experience the hotel was wonderful. The stuffed animals in the lobby were a little scary but oh well! We would stay here again!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Esayed84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 22, 2014

We stayed here off-season and were very comfortable. The location is very close to Mt Rushmore. The staff was friendly and efficient. Indoor pool and spa, very clean. Breakfast was good - scrambled eggs that tasted like real eggs, bacon, sausage, biscuits and gravy. Staff kept the breakfast bar well-stocked. Definitely would choose this hotel again. Walking distance to restaurants (only one was open, but that was because of off-season, and it was satisfactory).

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NightowlCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Keystone

Property: Holiday Inn Express Hotel & Suites Keystone
Address: 321 Swanzey St, P.O. Box 430, Keystone, SD 57751
Phone Number:
Location: United States > South Dakota > Keystone
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 14 Hotels in Keystone
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Keystone 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Keystone is located at the base of Mt. Rushmore in the bustling historic town of Keystone, SD and central to all family-approved attractions. Just minutes from Mt. Rushmore, Crazy Horse and Custer State Park. The Holiday Inn Express Hotel & Suites Keystone is a new, deluxe hotel architecturally designed after the magnificent look of Mt. Rushmore. Come and enjoy our Great Room as you relax around our 3-sided fireplace featuring a Western/Native American flair. The hotel features include free local phone calls, high-speed internet access, business center, and a large pool and hot tub.Enjoy a unique breakfast experience at our new continental deluxe Express Start Breakfast Bar served every morning featuring biscuits & gravy, bacon & eggs, the world's best tasting cinnamon roll, and much more. Visit Keystone, SD and stay smart at the Holiday Inn Express Hotel & Suites Keystone. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Keystone
Holiday Inn Express Keystone
Holiday Inn Keystone
Keystone Holiday Inn

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