We had a 3 night reservation at this small motel. On a month long road trip this was the first place we arrived where we felt we did not receive a welcome, with the girl at the desk taking our payment for the 3 nights with the minimum of attention or information. The room had two baths but no shower at all (it took us a while to realise the showerhead above one bath was not connected). No coffee facilities in the room and no wifi reception. Floor was dusty and appeared not to have been cleaned, We were also unlucky that first night in that the neighbour was a truckie who left very early and noisily. We tried twice that evening to find service in the office to request a room change (we just wanted a shower) with no luck - the office was not open during its advertised hours. Again in the morning the office was not open at the time advertised, nor could we find the 'free breakfast' anywhere. We were so annoyed we decided to leave and moved for the remaining 2 nights to another hotel where we received much better service for almost the same rate. We put the loss of 2 nights payment down to our own unfortunate choice.
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- Also Known As:
- Brookside Hotel Keystone