Checked in last minute new years eve.. long story.. and was welcomed by veey frinedly staff and shown to our room. Was warm, comfortable and had everything youd want. Shower especially was amazing! Staff all very friendly and helpful, had to get quite a lot of help with phone numbers and local info but the lady on reception was very friendly and more than helpful. Would stay here again if passing this way.

We arrived after 23:00 on 23/12/15 a wet and wild night, check in was OK as they were expecting us, the room was of a good size and OK, the toilet/shower had signs of work but the tiles needing sorting out, so far so good.

The bed was almost not usable, it was so soft and it had the biggest dip in the middle, the mattress was well past its best which did not give a good nights sleep, then the rain started, the guttering outside the room ( we were on the ground floor Room 9) was blocked / broken, well it was like sleeping under a waterfall, the noise at it hit the stones outside our room was very loud. I looked outside in the morning and the problem must have existed for some time as there was considerable water damage to the soil / stones.

These problems were reported on our departure, with a very poor 'sorry' in response, now not all rooms might be this bad, but you have been warned.