I surprised my boyfriend with a weekend getaway. Our trip coincided with a huge storm that came through the area. There were power outages in Ashford that morning, and much of the the park was closed. Our plans changed, we are easy going people, so we rolled with it. We came to the cabin after 3pm. The power and water were out. Someone came to drop off our key at the board, but no one mention the outages or contingency plan. I used the phone around 4pm, and left a message for Sunny with a 3rd party reservation system that they use. Our cabin was dark, we had 1 lantern and a flashlight. We built a fire and made the best of it. At about 8pm, we called again, since we hadn't heard from anyone. Again, I left a message with this third party reservation system. After that we walked around to try and find someone who works there, but there was no one to be found. It seemed so strange that there wasn't anyone overseeing the property, and taking care of guests. We did not hear from anyone that night.
We kept a fire going that night for heat, and got up every few hours to put more logs on the fire. There was 1/2 a gallon of water we found under the sink, and used to wash our hands. At 7am the following day the power came back. For the last few hours we got to "see" the cabin, we made the best of our last few hours there. It was also mentioned that we were to have a small breakfast provided, and nothing was there.
It has been close to 48 hours since I checked in, and have yet to hear from Wellspring. I am very disappointed with how things were handled. Bringing by some water, another lantern, would have been nice. My boyfriend and I joked, that we felt like squatters in the cabin, instead of guests. This place looked appealing to me because of the personal touch the place seemed to have, but that was not the experience we had.
I hope to hear from someone soon. I called an left another message today, and still nothing. I feel tired and disappointed coming home after a weekend away, instead of refreshed.
- Official Description (provided by the hotel):
- Wellspring is a spa and retreat center nestled in a quiet forest three miles outside the southwest entrance of Mt Rainier National Park. Comprised of rustic log cabins, two independent spa facilities, a modest lodge and a variety of outdoor gathering facilities including a 30' gazebo, Wellspring is an ideal retreat for couples, family reunions or commercial group retreats as large as 30. Our forest sanctuary is an incredibly unique and magical setting for a Pacific Northwest wedding. Wellspring hosts fifteen to twenty weddings every year, mostly in the summer. ... more less
- Also Known As:
- Wellspring Hotel Ashford