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“Wonderful” 5 of 5 stars
Review of The Moat House

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The Moat House
4.0 of 5 Hotel   |   Lower Penkridge Road, Acton Trussell, Stafford ST170RJ, England   |  
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Hotel amenities
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Ranked #1 of 1 Hotels in Acton Trussell
Certificate of Excellence
Chester, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Wonderful”
5 of 5 stars Reviewed November 11, 2012

Just returned form celebrating a joint 90th birthday celebration for twins at this attractive venue.
The staff were all wonderful - friendly, polite, helpful and efficient. Nothing was too much trouble.
The food was excellent - whatever was chosen form the menu was beautifully presented and tasted lovely. Very good value for money too.
Well done to all the staff and management. Can't recommend highly enough.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Val963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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559 reviews from our community

Traveler rating
    375
    117
    42
    15
    10
See reviews for
138
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96
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Stafford, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 27, 2012

Yesterday we held our Annual Conference at the Moathouse and it is impossible to fault a single thing. The service, refreshments, evening food and hospitality was without fault. In an age when mediocrity is the norm, this establishment raises the bar and is exactly what others should strive for. Well done to all management and staff.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank David186377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shropshire UK
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 4, 2012

By coincidence we have been to the Moat House for an early dinner the last 2 Sundays and find it excellent. The food is delicious and flavoursome served very professionally by very pleasant young people at very affordable prices in an attractive room. They offer a wide range of wines by the glass in various sizes which helps everyone to have what they want. The portions are not huge but have not left us wanting. This leaves us the day free but gets us home by 9.00ish on a Sunday evening - perfect for us.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank Geoff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northallerton, United Kingdom
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 4, 2012

I decided to pay a little more and stay one night at the Moat House instead one of the national chains as i had business in Stafford the next day. It was worth every penny, the room was very modern and clean with everything you need. The road to the hotel is a little tight but there is plenty of parking once there. Check-in was straight forward and i decided to eat in the bar that evening. The food was okay but i found the "local pub" feel which was sort of attached to the hotel didnt really work for me. The breakfast was excellent and the customer service was also very attentive, so top marks for that. I would certainly stay here again and the hotel certainly deserves its 4 star rating.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank p10bla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 23, 2012

We had dinner in the restaurant yesterday evening and everything about it was fabulous. The staff were attentive and very charming. The food was superb, particularly the lemon meringue etc. dessert ! I can't fault it, thank you.

Stayed September 2012, traveled with friends
Helpful?
Thank Marg2253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staffordshire
Level Contributor
114 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed September 23, 2012

Marvellous Food and Service. Friendly atmosphere pleasant surroundings, a truly excellent experience. Rooms are spacious and welcoming, some with a view of the local canal boats. A please ure to stay or just to visit. Looking forward to our next visit.

Room Tip: Ask for a view of the Canal
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank markwarren3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 12, 2012

We stayed at The Moat House on our drive up to Scotland over a bank holiday weekend. As a couple with 2 small children we find paying a bit more to have interconnecting rooms worth every penny which is why we chose to stay here in the first place.

Hotel staff were friendly and efficient from check in to breakfast the next day.

There was a wedding party when we arrived in the evening, but we didn't hear a thing throughout the night.

Spacious, clean, well equipped, modern rooms.

Breakfast was fantastic, wonderful selection of fresh fruit and juices, cereals, pastries and yogurts. The cooked breakfast was quite substantial and very well presented.

The surroundings are wonderful, we spent the afternoon on the lawn watching the ducks in the pond and the kids thoroughly enjoyed it.

5 stars

Room Tip: Room 140 and 141 are interconnecting and far away from the main entertainment areas so you won't...
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank KrustyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Moat House

Property: The Moat House
Address: Lower Penkridge Road, Acton Trussell, Stafford ST170RJ, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Stafford > Acton Trussell
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Acton Trussell
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Moat House 4*
Number of rooms: 41
Official Description (provided by the hotel):
The Moat House Staffordshire, an independent, family run hotel with four coveted AA stars....a unique and very special place. The luxury Moat House Hotel boasts a canal side location in the picturesque village of Acton Trussell. It extends a warm family welcome which guarantees industry leading professionalism and service. Whether your need is for accommodation, fine dining, a wedding venue or the best in corporate hospitality, our beautiful, historical buildings provide the perfect solution. Close to junction 13 of the M6 and within a short drive of Stafford, The Moat House combines a taste of history with leading-edge facilities and unrivaled service. ... more   less 
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Also Known As:
The Moat House Acton Trussell Hotel Acton Trussell
Moat Hotel Acton Trussell
The Moat House Acton Trussell, UK - Staffordshire

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