I don't eat frozen or chilled pizzas but I have always loved Pizza Express. Sadly today changed my mind. I asked for the La Reine Pizza with the olives replaced by more mushrooms (well the olives didn't appear ... but neither did the extra mushrooms). As this is a favourite of mine, I was suprised by its appearance when it arrived! The edges were close to being burnt and the topping looked like lunar landscape. The cheese had an odd chewy texture and was not as I remember it (from 2 weeks ago). I don't like complaining, but I waited for the 'is everything ok for you?' visit from the waiter/waitress - this didn't come until I had finished my meal (leaving a substantial amount on the plate) When asked 'was everything ok for you' I replied "not really, it was not as tasty as I expected and was overcooked" to which the waitress response was - "oh I am sorry". However, I still received the full bill with no other comment. Sorry Pizza Express - I won't be visiting your Bishop's Stortford restaurant again!