My partner and I have been here twice now. The first occasion was for Sunday lunch, and the second occasion was with my parents for a Saturday evening meal.
For Sunday lunch the food itself was very nice. However the service was terrible. Very slow to take our order, and even slower to bring the food to the table. The staff appear very young and inexperienced.
When we received the bill, we were charged for 2 orange and lemonades that we never received. We had to ask twice for these drinks. We were also charged for a coffee that again we never received. The staff took these items off the bill but there was no apology for over charging.
We came back, and believed that maybe the poor service was a one off. However, poor service seemed to repeat itself. Our drinks order was taken straight away, however we did not receive the drinks for nearly 20 mins. Our food order was taken and we received the starters quite quickly. The staff then Didn’t clear our table for 30 mins, and they only cleared it when my father asked them to clear it.
We then waited another 15 mins for our main courses. The food was ok, nothing very special. The staff then eventually came with a drinks order.
The staff seemed very disorganised, and there was a lack of attention to our table. After spending over £100, we expected a better service.
We will not be returning to this restaurant after 2 bad experiences.
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