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“Madison Hotel is a great place to stay”
Review of The Madison Hotel

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The Madison Hotel
Ranked #1 of 5 Hotels in Morristown
Certificate of Excellence
Sparta, New Jersey
Level Contributor
144 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Madison Hotel is a great place to stay”
Reviewed January 22, 2011

I stayed at the Madison Hotel in November 2010 for four nights. The hotel was very beautiful and very clean. My hotel room was very clean and comfortable. I loved the turn down service every night in the hotel. I think the service was excellent and is one of the reasons I would highly recommend this hotel. The train station to NYC is right across the street from the hotel and is very convient for visiting the city. I would not hesitate to stay at this hotel again.

  • Stayed November 2010, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank piercka1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smcarthur, General Manager at The Madison Hotel, responded to this review, January 24, 2011
Thank you for your comments and for taking the time to tell us about it. I am glad you enjoyed your stay and found the hotel clean and comfortable. The turndown service is something that I think is very important to a great hotel and I am glad you enjoyed it. Not every hotel offers that service anymore and I think it is a shame. I would go out of my way for that service especially if the room rates are comparable. I also am happy you found the train station convenient, it is a great amenity knowing you can stay at our property with our rates in the suburbs and still be in NYC within 55-70 minutes for less then $25 and not have to worry about paying NYC room rates, driving, traffic, paying for parking, paying tolls, etc. It truly is a bargain. Thank you for staying with us and please come back again.

Scott McArthur
General Manager
862-345-5500
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788 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (170)
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English first
Level Contributor
193 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
Reviewed January 9, 2011

The staff was exceptionally helpful in dealing with our reservation which requested a quietly located room. The person at the front desk, in consultation with the manager on-duty at the time, made sure that the room was located on an upper floor in a quiet situation. Throughout the stay, the staff at the front desk was welcoming and helpful.

Plus: the complimentary continental breakfast was exceptionally fresh -- great bagels, mixed fruit, yogurt, cereal, and beverages.

All this occurred despite ongoing events (wedding parties) at the time of the stay !

  • Stayed January 2011, traveled as a couple
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Helpful?
Thank triptraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smcarthur, General Manager at The Madison Hotel, responded to this review, January 19, 2011
Thank you for your kind words and for your business, we really do appreciate it. I am glad you enjoyed our complimentary breakfast buffet (many of our breads and pastries are baked on site by our bakery staff) and found our staff helpful and accommodating. We work hard to ensure all of our guests needs are met and try to go out of our way to treat each guest as if they were visiting our homes. Our beautiful hotels layout allows us to host large parties in one part of the hotel and still be able to find quiet rooms away from the events. Thank you and please visit us again.

Scott McArthur
General Manager
862-345-5500
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grosse Pointe Woods, Michigan
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 14, 2010

The hotel is OK.... About 10 tv channels, room service and food from rods is very very very overpriced, not worth the money. There is no where else to eat for miles so if you are choosing this hotel for business and won't have a car, look elsewhere unless you want to be spending 30 plus just on an entree with no sides. First night here my soup, sandwich, and a water was almost 40 dollars!!!!!!!!!!!

  • Stayed December 2010, traveled on business
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Helpful?
Thank TheClarks2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smcarthur, General Manager at The Madison Hotel, responded to this review, December 16, 2010
Thank you for your feedback, we do listen to everything our customers say and try to determine if a course of action is necessary. In your case, our food is priced comparatively to other establishments in our market offering our brand of service including an on site bakery where we make most of our breads and desserts, an on site butcher that cuts meat fresh, our award winning beef (Best Steak in NJ, as voted on by readers of NJ Monthly for three consecutive years) which is USDA Prime (the best), our high standards of service (just ask and they will make it for you), award winning (Wine Spectator) wine list and unigue environment including our turn of the century parlor train cars. In spite of that we do offer lower priced early bird specials. If that is not enough, please feel free to visit our Les Clefs d'Or Concierge in the hotel lobby and she can help you find a restaurant more in line with your expectations. In addition, our hotel does offer a shuttle, based upon availability anywhere within five miles so many great restaurant are available in Madison, Chatham or Morristown. Our hotel takes pride in our restaurant which has been a landmark in this community for 75 years under the same family ownership as well as the hotel and hope that if you visit us again you truly do enjoy all we have to offer to its fullest. Thank you agian for your comments and we hope you visit us again soon.
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millbrook
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 26, 2010

With relatives in the neighborhood, and not wanting to drive two hours to return home after a bounteous Thanksgiving meal, we chose to spend a few days at The Madison Hotel. Attended a wedding here decades ago, and on occasion drove past it when visiting, so our curiosity was peaked.
A wonderful place. Gorgeous lobby (with Tiffany fireplace), friendly welcome and service, spacious immaculate room, and a knock out buffet breakfast included. Swimming pool and workout room just off the lobby. Elegant Rod's restaurant on the premises, and a bike/walk trail close by for fitness freaks. You can train it here from NYC...no need to drive. But, if you do, towns of Madison and Morristown close by with shopping, dining, and movies. A terrific getaway experience in a delightful country inn.

  • Stayed November 2010, traveled as a couple
    • Value
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Helpful?
Thank berensmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smcarthur, General Manager at The Madison Hotel, responded to this review, November 29, 2010
Thank you for your kind words. Anytime you are in the area please do not hesitate to stay with us.
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Greensboro, North Carolina
Level Contributor
189 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed October 30, 2010

We had no complaints about anything at this hotel!
We stayed here to attend a wedding reception which was lovely with delicious food.They did a fantastic job with everything! The conservatory setting was beautiful at night.
Our room was clean and comfortable. The bathroom was small but adequate.

  • Stayed October 2010, traveled as a couple
    • Value
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Helpful?
Thank Missshopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smcarthur, General Manager at The Madison Hotel, responded to this review, December 11, 2010
Thank you for your kind words. I am glad you enjoyed the wedding and the food. Our restaurant has been in business for 75 years now and has one the award for best steak in NJ for the last three years. We do take pride in our restaurant and catering facilities as well as the hotel. Thanks again, hope to see you visit us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level Contributor
136 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed October 29, 2010

This is not a Holiday Inn or Marriott or Hilton -- and so you really can judge it against the chains. It simply doesn't have the same hotel standards -- but it was not a bad stay! But it is a very clean, nice hotel. I enjoyed the old style mini-bar in the rooms (which were huge). The rooms do not have the modern feel that a new hotel would have, but they are very spacious, clean and the bed was HUGE, and most importantly comfortable.

I really enjoyed my time at this hotel, it was a beautiful building. Not located in downtown Morristown, but in a nice quiet, location.

They have a little restaurant attached to it that looked nice, I wish we had had time to stay and eat -- maybe next time!

  • Stayed June 2010, traveled as a couple
    • Value
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Helpful?
Thank lilemoevie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smcarthur, General Manager at The Madison Hotel, responded to this review, March 1, 2011
Thank you for taking the time to comment on your stay and for visiting our hotel. I am glad you found the rooms spacious and very clean and enjoyed the comfort of the "huge" bed. When you return please try our award winning restaurant Rod's Steak and Seafood and more importantly take comfort in knowing that our standards are even higher then the Hilton, Marriott and Holiday Inn chains (I can say this comfortably since I worked for both Holiday Inn and Hilton Corp. for almost 15 years). We are more in line with the standards of a Ritz-Carlton or Four Seasons as evidenced by the comments the hotel has recieved since I took over in April, 2010. We are an upscale, luxury, boutique hotel with an award winning fine dining restaurant and a casual upscale tavern opening soon (GK's Red Dog Tavern) with uncompromising levels of service. Take a moment to read the comments on Trip Advisor, that is a small percentage of those we recieve on a daily basis and our far better then almost all branded hotels in our area. Once again, thank you for staying with us and please visit again.

Scott McArthur
General Manager
862-345-5500
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
simplify4y@ymail.com
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 21, 2010

Enjoyed our stay with clean spacious rooms, great continental breakfasts and free parking. Convenient to Drew and other points of interest. Exercise room good, except 2 machines were broken. The only reason for the 4 stars is the lack of recycling! No place for recycled bottles, cans or paper. This is very disconcerting and I hope this changes soon.
There is no reason why this small inn is unable to provide recycling services and promote a greener environment. My understanding is NJ mandates recycling. Hope to see this inn get on the green wagon.

  • Stayed October 2010, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Travelinghounds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smcarthur, General Manager at The Madison Hotel, responded to this review, December 11, 2010
Thank you for your kind words and honesty. Your comments led me to hire an oustside service to maintain our exercise equipment as well as create a checklist for both my engineering team and the managers on duty to ensure all our equipment is well maintained and working all the time. In regards to energy conservation and becoming more "green" we are slowly making some changes starting with changing all non three way bulbs in the guestrooms to energy effecient bulbs. It is a slow and costly process but one we are commited do. Please visit us again.
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Additional Information about The Madison Hotel

Property: The Madison Hotel
Address: 1 Convent Rd, Morristown, NJ 07960-6922
Location: United States > New Jersey > Morris County > Morristown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Morristown
#1 Business Hotel in Morristown
#1 Family Hotel in Morristown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Madison Hotel 3.5*
Number of rooms: 186
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Also Known As:
Madison Hotel Morristown

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