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“A study in contrasts”
Review of The Madison Hotel

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The Madison Hotel
Ranked #1 of 5 Hotels in Morristown
Certificate of Excellence
Reviewed May 28, 2010

This hotel strives to be a luxury hotel, but there are some aspects of it that don't measure up.

First, the good: the hotel's location is in a very nice neighborhood. It is mostly corporate headquarters surrounding it, and has a light rail station behind it (not noisy), but I felt very safe leaving my car with some attention-grabbing contents in the parking lot. The lobby is very nice. The front desk staff are very formal, but I never got an attitude from them as others have reported here. The room I stayed in (# 311) had one of the most comfortable beds I've slept in at a hotel. There was plenty of space in the room, with a nice chair and ottoman for watching TV, or a separate desk and chair for working/writing/laptop usage. The room appeared to have both Ethernet and wireless Internet connections available, but I didn't make use of them. The shower had plenty of hot water, and there were two sinks available.

Now, the other stuff: The hotel was relatively quiet except for one instance where I heard someone getting ice from the area next door. The weather required usage of the AC, but it was very difficult to control the temp. There was no wall control, so you had to fiddle with some knobs on the unit which was a guessing game at best. The AC blew behind the window curtains, which billowed while it was on. There was a noticeable odor of mildew after some usage. The floor was lumpy under stocking foot, which I assume was the carpet padding disintegrating. The GFI outlet at the sinks would not hold a plug in it. I put my razor plug in, and it would simply fall out. When you turn out the lights, you notice two very small LED lights on the phone, which are meant to indicate network activity on a Ethernet connection. The phone sits on a nightstand next to the bed, and believe it or not, this little LED lit up the room with fluttering light. I tried to turn the phone towards the wall, but it didn't help much. I ended up taking one of the many pillows and laying it over the phone, and that shut down the light emission from the phone.

I booked this hotel during a sale on Hotels.com for a very low rate. At the rate I paid, the hotel was acceptable. However, if I had paid normal rates for the rate, it would result in a displeased customer.

Stayed: May 2010, traveled solo
1  Thank EJEvo8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 25, 2010

A bid on priceline landed me at this hotel for 1 night, overall it was a nice place to stay but could of been better.

Checkin was quick and easy, ended up getting a room on the first floor which I wasnt too fond of, but made the best of it. The room was nice and clean, bed was comfy and everything else with the room was fine...would of been nice if the room had a LCD tv tho but didnt watch it too much anyways.

The free parking and free internet was nice additions as well, only other real complaint was the noisy horns from the trains that could be heard early in the morning as there's a train station nearby, may not bother heavy sleepers but it got to me a little bit.

For the price I paid tho and what I got, I'd gladly stay here again.

  • Stayed: May 2010, traveled with friends
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1  Thank Boomstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2010

Rooms clean, albeit a bit dated. Bed was comfortable, personnel friendly. Good business hotel for short stays. Complimentary breakfast was adequate, but nothing special. Pool small. Gym available. free internet.

  • Stayed: April 2010
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Thank Springbank_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2010

We have stayed at chain hotels the past few years, so staying here was an eye-opener. The front desk is hard to get to: large columns block the waiting line approach and everything is done with little pieces of paper, filing folders, and employees walking 10-15 steps for each task. You have to sign an 8.5x11 sheet filled with rules (do not run, do not bring alcohol in, do not shout etc.) which I was told they needed to do because of "wedding parties"---but makes you feel as tho' you're checking into a cheap Motel 6 on the highway. The room was a Deluxe King, nice but with the dated band of almost-matching wallpaper around the top of each wall and loads of drapery swag everywhere. A beat-up old wooden cabinet held a huge (in depth not width) old television set. The bathroom was small, very little counter space at the sink and no other make-up or staging area. Oddly enough there was a mini-bar that was computer operated (no honor system here!) like a coke machine: you press buttons for your selection, a plastic window allows access to the selection and the mini-bar debits your account in real time. Over half the spaces in the mini-bar were empty, so not sure how much this piece of 21st century technology gets used or replenished. The bed was very comfortable (a new foam type) and the room (on the 3rd floor) was quiet. Breakfast is a very anemic (by modern standards) buffet of breads, small yoghourt plastic containers, some fruit, coffee and orange juice. The breakfast is held in the lobby limited seating area which is woefully inadequate considering there are 184 rooms in the hotel. The restaurant (Rod's) which predates the hotel is a wooden and brass Victorian extravaganza..we regretted we didn't have time to eat here. They have a wonderful glass room that must make them popular for weddings. The hotel is situated across the street from the Convent Station NJ Transit line so is less than an hour away from mid-town NYC, and is less than 10 min away from Morristown. The front desk was very helpful with directions (and there are two computers in the lobby to use as well) but, again, very tedious on check-out with paper-pushing, filing, stapling. If you have to be in this area, this is a good place to stay but otherwise nothing to go out of the way for.

  • Stayed: April 2010, traveled as a couple
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Thank andrew02459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2010

Stayed 2 nights for a family wedding located in the hotel. The food was really very good and exceeded my expectations for hotel catered meals. The restaurant was also convenient with good service, and the bar very accomodating for our group into the late evening. The conservatory was a gorgeous place for the ceremony, and overall a very nice experience. I enjoyed the free breakfasts as well, and it was nice to gather with the family in the lobby over coffee in the mornings. The room wasn't huge but very clean, and they replaced a burnt-out bulb super fast when we alerted the front desk. We then hopped the train from the station across the street, so it was a nice location to head into the city from. For the price, it was a good value. Just to note, we were on the end near the restaurant, conservatory and ballroom, so it was not quiet at all during our event. If you're not going for events and get stuck at that end, I'd speak up because there is not a lot of soundproofing. They do have an extra door between the bedroom area and room's hall that did help block out main hallway noise however, which was nice.

  • Stayed: March 2010, traveled as a couple
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Thank Dekcat121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2010

Although this hotel apparently doesn't normally do bus groups, they did for us. The accomodations were excellent and it was a good and safe location for our guests. 4 stars....

  • Stayed: November 2009
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Thank travelincat13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2009

I stayed here for an overnight for Greek Easter and having gone to college at Drew University, this is the best game in town for several reasons. First of all, Rods is the best restaurant by far in the area and is attached to the hotel. The food is great and service is consistently excellent. I feel as though Madison and Morristown for the area do not have great places to chose from in terms of good cuisine. The hotel staff is very friendly and welcomed me and my family warmly. The rooms were very comfortable, spacious, and clean. They really do put a their best effort forward for their guests. The other great thing about this hotel is its location to Convent station. It's literally right behind the hotel and can be reached by a 10 minute or less walk. So if you are in town and want a decent place to stay this is a good and solid choice. You have to try Rods it is a must if you stay here! I hear that their brunch is great too on sundays from relatives that live in the near by areas.

  • Stayed: May 2008, traveled with family
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Thank ZP83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Madison Hotel

Address: 1 Convent Rd, Morristown, NJ 07960-6922
Location: United States > New Jersey > Morris County > Morristown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Morristown
#1 Romantic Hotel in Morristown
#1 Business Hotel in Morristown
Price Range: $149 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Madison Hotel 3.5*
Number of rooms: 186
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Also Known As:
Madison Hotel Morristown

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