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“Good basic lodging”

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Best Western Plus Morristown Inn
Ranked #2 of 5 Hotels in Morristown
Certificate of Excellence
Southern California
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Good basic lodging”
Reviewed July 19, 2012

It is a good choice for budget travel. I saw photos of the rooms and they looked spacious. However, it was not. The room would have been fine if I was traveling solo, but for a couple the room/bathroom was smaller than I like. Perhaps the photo was of a suite, but when I asked at the desk I was told that no larger rooms were available. The hotel is very convenient to the Morristown Memorial Hospital. But if you don't mind driving an extra mile then the Madison is much nicer, although a bit more expensive. On the plus side, the Morristown Inn includes breakfast with a made to order omelet -- a nice touch, and the rooms are clean and relatively quiet.

  • Stayed July 2012, traveled as a couple
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Helpful?
Thank traveller90210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hallerae, General Manager at Best Western Plus Morristown Inn, responded to this review, August 1, 2012
Thank you for staying with us and for letting us know about your experience. I am sorry to hear that you were not pleased with the size of your room. We have many different room types and sizes but during the busy season, the larger rooms do have the tendency to sell out quickly. It sounds like this was the case during your stay. I am happy to hear that you found our location, breakfast and quiet environment pleasant as we do strive to make our guests comfortable.

If you should visit Morristown area, please feel free to contact me directly so I can ensure you are reserved in a more spacious room.

Jim Hecox, General Manager
Best Western Plus Morristown Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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348 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
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English first
New Jersey
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 17, 2012

Stayed here this past weekend with a friend while on vacation. This hotel is charming and comfortable, not your typical Best Western. The rooms were quiet even though we were on a busy street and came with all the convienences. Great restaurant with live music. I would highly reccomend this hotel to anyone.

  • Stayed July 2012, traveled with friends
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Helpful?
Thank mscorsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hallerae, General Manager at Best Western Plus Morristown Inn, responded to this review, August 1, 2012
It sounds like you and your friend had a great vacation in Morristown! I am happy you enjoyed our hotel, restaurant and amenities. Thanks for your great recommendation. We love to hear comments like yours. Hope you will visit us again during your next vacation to Morristown as it has so much to offer including our great history.

Jim Hecox, General Manager
Best Western Plus Morristown Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 4, 2012

I stayed here at both the beginning and end of a week (in DC for a conference in between), two nights on each end. Overally, I would say this is a quality hotel, and pretty standard for what would be expected of a Best Western.

The hotel is nothing fancy, but of course the Best Western name should tell you that already. In my first room, I found things a bit run-down and old...not sure if I was in an older section of the hotel, or what the deal was. The people at the front desk were prompt with my check in and getting me proper information.

They have very good high speed internet which is free, and also a free continental breakfast (the coffee was horrible, I'd recommend just getting Starbucks down the street). The website indicated they have a gym, which is technically not true, as they offer you a free pass at a local fitness studio - for me, this was not too convenient as I was leaving early and coming back late from work meetings.

When I came for the second stay, my room was much much nicer - bigger, better furniture, bigger bed, bigger bathroom. And I paid the same rate. The room I was in the second time faced the parking lots - maybe those are better? Not quite sure. But it seems that the rooms differ, so maybe ask to see one or two before you settle on a choice.

Would stay here again if in Morristown - quality stay and nice staff, to boot.

  • Stayed June 2012, traveled on business
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Helpful?
Thank SmiFre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Best Western Plus Morristown Inn, responded to this review, July 9, 2012
We thank you for taking the time out to review us. We are terribly sorry that the first leg of your stay with us was less than satisfactory but am happy to hear your enjoyed your new room. Constructive criticism is always appreciated as it helps us improve and provide a better experience for our guests in the future. The hotel has been busy working on a guestroom refurbishment project for the past couple of years and we recognize that some of the rooms still need to be completed, hopefully by the beginning of next year. We apologize for the misunderstanding regarding the fitness center. In addition to our relationship with a state of the art fitness center, Lifetime Fitness, we have our own onsite exercise room located on our lower level. We will make sure the front desk explains this a little clearer in the future. Thank you for your kind words regarding our staff as it is always a strong motivation for our team to be recognized. We look forward to seeing you again in the near future.

Donna Malkowski
Director of Sales & Marketing
Boyle Hotels Management Group
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prescott Valley, Arizona
Level Contributor
166 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed June 30, 2012

Took advantage of the special rate for NJ Jazzfest. I have fallen in love with downtown Morristown and this hotel makes it very accessible (if you're in good walking condition). While I don't have much to add that other reviewers haven't already said, I enjoyed our stay so much that we booked another getaway for August. The only thing that could make my stay any better was to have a refrigerator in the room.

  • Stayed June 2012, traveled as a couple
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Helpful?
Thank black325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Best Western Plus Morristown Inn, responded to this review, July 2, 2012
I first want to thank you for staying with us and I also thank you for your fantastic review! We are very pleased to hear you had so much fun while staying with us earlier this month and do appreciate you coming back in August. I personally attended Jazzfest and had a wonderful time as well. Additionally, thank you for your suggestion regarding putting refrigerators in the rooms. We hope to remedy this by the end of the year. If you would like to have a mini fridge in your room when you return in August, please let the front desk know so we can ensure we place one in your room. We look forward to seeing you again in August!

Donna Malkowski
Director of Sales & Marketing
Boyle Hotels Management Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 9, 2012

I recently stayed in this hotel with my family when we all went to the Steve Tyrell concert. The rooms are spacious and the efficiency kitchens are perfect. I would certainly recommend this hotel to everyone staying in the area.

  • Stayed May 2012, traveled with family
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Helpful?
Thank Tlanga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Best Western Plus Morristown Inn, responded to this review, July 3, 2012
Thank you for staying with us and for the wonderful comments. The entire staff appreciates them. I’m happy to hear you enjoyed the Steve Tyrell concert at the Mayo Theatre with your family. I heard from others that he put on a great show. We look forward to welcoming you back during your next visit to Morristown.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middletown, Connecticut
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 25, 2012

Stayed recently at the Best Western Plus for business and was very pleased. The small "inn-like" atmosphere was very peaceful and accomodating. The staff was very friendly and helpful when we asked for restaurant recommendations. The hotel is located near a quaint downtown area. The FREE breakfast buffet was delicious.

The room was large and very clean. The bed was comfortable and the bathroom was very nice. Overall I have no complaints about my stay and would highly recommend this Best Western to anyone that is planning a trip to Morristown, NJ

  • Stayed April 2012, traveled on business
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Helpful?
1 Thank SoxfanCT63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freehold, New Jersey
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 16, 2012

Easy access,close to downtown but away from the crowds. Cozy colonial lobby,very well maintained, polite and helpful staff and FANTASTIC Food. We went for a mini escape and wanted a base for touring historic sites. The Hibiscus Restaurant was a delightful surprise- romantic with Fantastic dinner and buffet breakfast.

Room Tip: Rooms overlooking South St. may hear traffic
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  • Stayed April 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Margaret S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Morristown Inn

Property: Best Western Plus Morristown Inn
Address: 270 South St, Morristown, NJ 07960
Phone Number:
Location: United States > New Jersey > Morris County > Morristown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Morristown
#2 Family Hotel in Morristown
#4 Romantic Hotel in Morristown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Morristown Inn 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to the Best Western PLUS Morristown Inn! A member of the Green Hotel Association. Located just minutes from historic downtown Morristown, the BEST WESTERN PLUS Morristown Inn is close to a variety of local restaurants and shopping. This hotel offers guests friendly customer service and exceptional accommodations in newly refurbished guest rooms including extended stay suites. Each spacious room comes with cable television including 7 HBO stations on 32 inch flat screen TVs and wireless high-speed Internet access. Guests staying at this 100 percent non-smoking hotel will enjoy a complimentary hot and cold breakfast buffet including made to order omelets and dining at the Hibiscus Restaurant for lunch or dinner. Additional amenities include a fitness center, business services and meeting facilities. ... more   less 
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Also Known As:
Best Western Plus Morristown Hotel Morristown
Best Western Morristown Hotel
Morristown Best Western

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