Ordered the Hanger steak special medium received it well done. Was offered some sauce or ketchup to make it better. Told the owner of the situation and he said oh and that was it. Had a similar problem with an overcooked steak at TGIF a few weeks back and the manager came over apologized took it off our bill and bought the table a round of drinks. Sad that The Grand Café's only solution was more sauce or ketchup. Extremely disappointed with the dining experience and also surprised that a chain restaurant handled it better than this place. You would expect more when you spend over $250 for 2 people.
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