When we arrived we were given a room key and went up to our room - only to find an unmade bed with someone else.s hairs in it, and a totally disgusting bathroom complete with towels on the floor. We left our bags and went down to reception, where a very unsincere person told us they were very sorry and that they would give us another room and move our bags (as we were going on to our event).
We returned quite late, to find a different person on reception who knew nothing about the room mix up - so we stood, and stood while he served another person and tried to find out where our bags had gone. Eventually he decided he thought it might be a certain room, and gave us a key to go and check...what a joke!
The room itself was average, but the breakfast the following day was another bone of contention. Its suposed to be a buffet, but the buffet area had been trashed by a group load of japanese school children. When we arrived there was half eaten melon still in the bowl, and a bite out of an apple that had then been replaced. The area was disgusting - but at least the two ladies on duty that morning were making an effort to clean it up and they were very nice. There was no tea or coffee out, nor any of the normal buffet stuff - we were served, so could only have what we were given. If I hadnt paid on check in for two nights I would have moved hotels, as I feel this once good hotel is now being run by people who don't care - and it certainly wasnt worth the money I paid.
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- Also Known As:
- Holiday Inn Garden Court a1 Sandy-Bedford Hotel Sandy
- Holiday Inn Sandy
- Holiday Inn Bedford
- Bedford Holiday Inn
- Garden Court Sandy Bedfordshire