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Savings alert! 42% below average rates

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Reviews (2,095)
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3 - 8 of 2,095 reviews
Reviewed 1 week ago via mobile

This has been our second visit here and it did not let us down from our first experience. In fact they had made some improvements with a self service bar serving soft drinks at the twin pool area which was great . The food was amazing also and the staff were fab and very helpful with the exception of the main pool bar man wearing the white shirt which I think made him a supervisor he was quite rude at times and should take the lead from his colleague wearing the blue polo as he was very polite and friendly. We had upgraded again to the large double with sea view and again were very impressed. We hired a pavilion with the cold tub it cost £109 and was well worth the money you got waiter service with you food drinks etc Sukra I think his name was but we called him ‘sugar’ was a fantastic and very attentive waiter he is a credit to the hotel and works extremely hard. The only downside to this hotel is not having any toilets at the twin pool and baby pool area this would be a great addition and make it more accessible for children. We would definitely return to this hotel. 5 stars from us.

Stayed: June 2018, traveled with family
1  Thank TheBroons19671973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_responsible, Leiter Gästebetreuung at Sentido Orka Lotus Beach, responded to this reviewResponded 1 week ago

Dear guest,

Thank you for having chosen SENTIDO Orka Lotus Beach as your holiday destination and for taking the time to share this review with us.

Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.

We are delighted to have lived up to your holiday expectations in all levels and that everything went well with your stay.

Look forward to welcoming you back very soon, in good health and spirit.

Warm regards,
Rachel Özdemir
Manager Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

The hotel and the location are amazing,but the staff is not well trained and missing some really basic education...but probably the most bothering thing is that they stole my music player that I use each time I jog, it wasn’t worth a lot, but it I’ve used it a lot so it was special to me...We left our luggage in the luggage storage room as our flight was at midnight, and I did ask what’s with the open window(as anyone can climb in). We also asked for a wristband for the luggage and us just to keep it safe but they told us we do not need one...fair enough, but now I am missing my music player,even though it did not worth more than 15€ as this was one philips 8gb player...By the way,why don’t they have a camera in the luggage storage room??Well, you’ll find the answer in my review

Stayed: July 2018, traveled with family
Thank Robert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_responsible, Guest Relations Manager at Sentido Orka Lotus Beach, responded to this reviewResponded 2 days ago

Dear Robert E,

Thank you for taking the time to share your experiences with us!
We are saddened to hear your comments about hospitality and service. We are usually known for our attentive and friendly staff, who treat each guest with same respect. We are truly sorry it felt differently for you and therefore we apologize.
However, we assure you give a great importance to any case of steal and a deeply investigation will be done in order to know what happened but be sure that we trust so much in the integrity of our employers.
Do hope you will reconsider and give us another opportunity to welcome you back.


Rachel Özdemir
Manager Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

We visited the hotel on a recommendation from a friend.

We cannot say in words how much we enjoyed our stay...
The hotel is located next to the beautiful view of the sea and the bays. We achieved everything that we could possible want to do..days of relaxation on the beach, days of cruising around the coast, water sports, day trip to Rhodes and lunching in Icmeler.

We went all inclusive and could not have a bad word to say about the food. So much variety!

Nice friendly staff!

Would definitely come back again.

Stayed: July 2018, traveled as a couple
3  Thank steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_responsible, Guest Relations Manager at Sentido Orka Lotus Beach, responded to this reviewResponded 4 days ago

Dear steven C,

Our team was thrilled to read your wonderful review!We are honored that you have chosen our hotel for your holiday.
In adddition, our location is definitely one of the things we are very proud of about our hotel.
Please rest assured that your praises are passed on to all those who contributed to making your stay a more comfortable one.
It is a pleasure to read how much you enjoyed your stay with us. That is the goal of all the staff, to delight the guests and to make sure they will return.
If you’re traveling to our area soon again, don’t hesitate to call us.

Kindest regards
Rachel Özdemir
Manager Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

Just returned home from this fabulous hotel. It has lovely rooms, fantastic facilities and a beautiful location. There was always masses of food and we could always find something to eat even though we have allergies so have to avoid certain foods. We even had bacon for breakfast, and I wasn’t expecting that in a predominantly Muslim country!
All the staff are really helpful and cannot do enough for you. Can I just do a quick shout out to Melek who greeted us each morning with a cheery smile and always had time for a quick chat. She was always eager to bring our drinks and help in any way she could.
Also the young chap who worked in the bar by the entertainment. He was always pleasant and entertained us by tossing glasses and bottles and chatting as he went. He worked very hard, but unfortunately I’ve forgotten his name.
Thank you everyone for a wonderful holiday - I would definitely recommend.

Stayed: June 2018, traveled with family
3  Thank Lynne2101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_responsible, Guest Relations Manager at Sentido Orka Lotus Beach, responded to this reviewResponded 4 days ago

Dear Lynne2101,

Many thanks for your nice review here on TripAdvisor!
It is amazing that you were satisfied with the service our staff provided during your stay and that you also experienced our beautiful food’s varieties.
You are right saying that our location is absolutely exceptional for the biggest pleasure of our lovely guests.
Everyone of us is doing the best to provide our guests an unforgettable holiday and we are very happy to convince you in all areas of our service.
Hoping to welcome you again for a future holiday in Marmaris.

Kindest regards from Marmaris
Rachel Özdemir
Manager Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

From start to finish this holiday has been fantastic .One of the best hotels we have ever stayed in .From the amazing views to the beautiful beach everything is there for your enjoyment .The entertainment was brilliant.All so enthusiastic special mention to janson who was always around for a quick chat .The food is amazing ,if you can’t find something that suits your taste then you aren’t looking !!
The blue bar was just spectacular with the best views ever .
Overall this hotel made our holiday so special and we hope to return next year .

Stayed: July 2018, traveled with family
5  Thank ashleighDurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_responsible, Guest Relations Manager at Sentido Orka Lotus Beach, responded to this reviewResponded 4 days ago

Dear ashleighDurham,

Let us thank you for choosing SENTIDO Orka Lotus Beach for your holiday.
First of all thank you very much for your nice words regarding the friendly staff and the great location near the beach.
Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food that we offer.
We hope you enjoy the rest of your holidays and will be looking forward to welcoming you back.

Kind regards
Rachel Özdemir
Manager Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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