This is our second visit, the first being 2009. There have been changes, removal of the slides, two al a carte restaurants being introduced, refurbishment in most areas, free wifi in lobby area, better parasols round pool and the biggest change is it is adult only now. Below is a honest review of the hotel;
LOCATION - fabulous on beach and walking distance to all restaurants and bars. Large coaches cannot pull up outside of hotel so it will be a short walk with your luggage to get there unless you are in a taxi or shuttle bus.
HOTEL - in itself it is excellent, clean, friendly and plenty of space indoors and outside. Own private part of beach.
ROOMS - in 2009 had side sea view looking towards the hotel acqua - very nice. It's year we had full sea view which we paid for. It was fabulous and for us worth the etc money. Not stayed on the canal side but aware from other guests if you go to bed before 12 then it can be noises. Our room had a large bathroom, comfy beds, flat screen tv (only couple of English speaking channels) and min fridge. Two main issues with rooms, lack of storage space had to hang long dresses on outside otherwise would have been creased, to enough coat hangers ( take some extras) and no mirror over dressing table.
Maid fabulous cleaned room every day and very friendly.
CHECK IN - arrived after 1am, quick checking in and cases brought up to room. No problems. Next day I checked they had us down for late check out (6pm) as we paid for it when booked holiday. They did not have it down but amended when I presented my booking form. Don't know if this was the hotel administration error or first choice - rep said it would more than likely be hotel error. No worries it got sorted quickly.
STAFF IN GENERAL - they can not do enough for you, everyone friendly and happy to help you. Everyone works very hard to make your stay pleasant.
HAIR DRESSERS / JEWELLERS - polite and friendly. Yes they do approach you but it is only their way to attract customers, and you can always say you are not interested.
My hubby had a hair cut on arrival - very good and had several shaves which he enjoyed.
Not approached by spa staff, but one of the handbag shops from the sister resort handed out leaflets around pool.
POOL - same depth all way around so may not be suitable for no swimmers, and it does not have easy access in and out, so again it's not really suitable for anyone who has mobility issues.There is a jacuzzi but not brilliant and a smaller pool (previously children baby pool) but changes need to be made to improve this.
Main restaurant - quality good however it can get a bit samey, but there is choice. We expect this with all inc but still would like to have seen more speciality being applied for the evening meals. Breakfast excellent! Drinks are self service in restaurant but occasionally a waiter will fetch you one.
Snack bar - waiter service (changed from 2009 was get your own!) burger, hot dog, mini pizza, grilled chicken, meatballs, chips and self serve salad bar. Was a nice change and also enabled you to eat later than main dinning room.
A la Carte - only visited Italian, waiter service, very nice worth a try. 1 free visit per week stay to either Italian or Turkish. Tip book immediately as gets booked up quick.
Ice Cream - available everyday between 2-4. They did run out of flavours for a couple of days which shouldn't happen. Turkish ice cream man once a week around 430 and he is a real joker!
Cakes - from 5 they serve cake and biscuits everyday. Vey nice with a coffee or tea.
TEA / COFFEE my only complaint is the coffee, the machines in restaurant are self serve, but the other place you have to ask for it which while the ladies who serve are lovely it's a real pain particularly when they are out of sight of counter and you have to wait.
Alcohol - local brands only on all inclusive, fine no issues.
ENTERTAINMENT - day time , some activities not overlay promoted and no hassle. Evening - for adult only this is poor. It either borders on kids entertainment or for over 65+! Needs improvement , we went out each night anyway but it would have been nice to se some decent shows.
The entertainment team are all Russian and I didn't find them as friendly as the team in 2009. They didn't really make effort with you whereas the team in 2009 came to chat with you etc.
Misc - beach towels /bath towels provided. Free safe. No wrist bands for hotel which I like. Free wifi but you need a user some /password per device, limited use area only in lobby but good enough for what it's. Cliental age group average around 55-65 doesn't bother us ( in late 30's) as didn't want a hotel that is full of 18-30's. but not sure hotel see same, during our stay they were filming for a new promo video and used entertainment team in the shots! Another guest asked about this and the guest relations manager said he could hardly attract younger clientele with shots of old people! How rude and if this is what they are after then I didn't think I will return. These older people are what pays their salaries by the frequent visits!
First choice/thompson only English tour operator at this hotel. I had no complaints about them but I know others did.
Grounds - well kept and beautiful, didn't use beach.
CHECK OUT - no problem here, only small gripe, on last day I checked our late room status to ensure it was 6pm as paid for, and guy on reception asked us to leave earlier as the next guest were due in at 630 and not enough time to clean room. After remaining firm I refused cos I said we had paid format until 6 so we are staying till 6 and its not our issue if they have not organised it correctly, wanted us to vacate for 4pm or change rooms!! Bad reflection on organisation and administration really , we shouldn't have even been asked about this.
On reflection, had a great holiday, would return to this hotel again but will look to try somewhere different next time just to compare.
- Official Description (provided by the hotel):
- A world-class vacation awaits you at Martı La Perla exclusively for guests over the age of 16, the hotel offers a unique experience and provides serenity and comfort in every aspect. We boast 25 years of experience in the industy and since 2014, Martı La Perla is been combining luxury and comfort by taking the all-inclusive concept to a new level. Start the new day feeling rested and refreshed in our spacious rooms and suites, which boast spectacular sea and forest views. Savor gourmet flavors from Turkish and world cuisines while enjoying unparalleled service. Pamper your body and soul while refreshing yourself with personalized therapy and care sessions. From sunrise to sunset take part in a diverse range of activities filled with fun, dance, music and adrenaline. ... more less
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- Also Known As:
- Marti La Perla Icmeler