From the moment we parked up and they collected our luggage till we left..
The hotel is predominantly German and the workers will mostly speak German but there was a few people (Tamara) and (cenan) and the guest relation lady (Marcina) who spoke English so was no issue really .
The food was excellent served as a buffet and the choices were plenty to satisfy everyones needs and the menu changed daily so no complaints there,the waiters were very attentive and polite and kept the drinks flowing.
The beach is literally on the door step and was clean there was a bar there as well so helped when the sun was blazing.
My only gripe and I mean only would be the fact we have to pay for wifi in our rooms but this is done at most hotels so I wont hold that against them.
There was regular entertainment most nights that was fun but again really catered for the Europeans but again it was interesting to see other cultures and how they entertain themselves.
Avsallar is about 20 mins walking distance and is a nice bustling town at best ,Alanya is 20 mi s Drive away but is much more busier and has a lot more options for night time or daytime outings or eateries
So all in all for me and my family without a shadow of doubt we will be seeing them again..Thanks aska

The best thing about this hotel is the beach which is very nice and clean however the other facilities are poor and some of the staff are really rude. One of the pool boys (called this by reception team) was openly rude to my wife as he took away one of our umbrella’s, we needed two as one was for our one year old daughter as we informed the pool boy in the morning which he agreed to. The manager did nothing other than try to make out it was a misunderstanding and that tapping the side of his head, raising his voice and saying “what do you want” before walking off is standard in Turkey. After complaining about the staff member he made a point of showing his anger as he strolled around the beech. At no point during our two week stay did any of the pool boys help us to get beds/umbrella’s which sometimes involved taking them from one end of the beech to the other whilst trying to carry our daughters buggy. We went in May and had to get up early to put towels on beds as this was standard practice here, the alternative was to turn up at 10:00 and have no space to sit. This is because the hotel did not put out all of the sun beds despite the fact it was well over 25oc. Eventually the managed to start putting these up but this poor organisation adds too much stress for holiday makers who are on an all inclusive trip. The food is good but the gym is a joke as is the ice cold indoor pool with no seats or beds around it. Most of the staff make you feel like you are just in the way and are in some way Inconveniencing them by being there. The hotel is mainly used by people from Germany and Russia so the hotel do not cater for English people at all meaning they do not speak English and all the entertainment is in German. No customer service, can’t recommend this to anyone.

For a short all inclusive beach holiday, this place was perfect. Sure, there were some things that didn’t live up to a 4.5 star rating (wifi, coffee, some paint chipping, rain coming in between balcony door, tiny TV, animation geared towards elderly folks, no fresh Turkish sweets nor ice cream), but the price was justified.
Beach view was amazing, all inclusive buffet included mezes, peppermint tea and caj, freshly grilled meat and fish (sea bass on Friday or Saturday was perfect) and in December (before Xmas), the hotel wasn’t overcrowded. I had a few days of sun on the beach and a day of Hamam and wellness.
A ten minute walk takes you to Avsallar - locals drinking coffee/tea and playing games, supermarkets and many clothing stores. Another convenience is the bus stop 50m to the right of hotel entrance. 7 Lira takes you to Antalya (runs every 30 minutes).
Overall, nice vacation resort. Book beach view, if you can.