The best thing about this hotel is the beach which is very nice and clean however the other facilities are poor and some of the staff are really rude. One of the pool boys (called this by reception team) was openly rude to my wife as he took away one of our umbrella’s, we needed two as one was for our one year old daughter as we informed the pool boy in the morning which he agreed to. The manager did nothing other than try to make out it was a misunderstanding and that tapping the side of his head, raising his voice and saying “what do you want” before walking off is standard in Turkey. After complaining about the staff member he made a point of showing his anger as he strolled around the beech. At no point during our two week stay did any of the pool boys help us to get beds/umbrella’s which sometimes involved taking them from one end of the beech to the other whilst trying to carry our daughters buggy. We went in May and had to get up early to put towels on beds as this was standard practice here, the alternative was to turn up at 10:00 and have no space to sit. This is because the hotel did not put out all of the sun beds despite the fact it was well over 25oc. Eventually the managed to start putting these up but this poor organisation adds too much stress for holiday makers who are on an all inclusive trip. The food is good but the gym is a joke as is the ice cold indoor pool with no seats or beds around it. Most of the staff make you feel like you are just in the way and are in some way Inconveniencing them by being there. The hotel is mainly used by people from Germany and Russia so the hotel do not cater for English people at all meaning they do not speak English and all the entertainment is in German. No customer service, can’t recommend this to anyone.

For a short all inclusive beach holiday, this place was perfect. Sure, there were some things that didn’t live up to a 4.5 star rating (wifi, coffee, some paint chipping, rain coming in between balcony door, tiny TV, animation geared towards elderly folks, no fresh Turkish sweets nor ice cream), but the price was justified.
Beach view was amazing, all inclusive buffet included mezes, peppermint tea and caj, freshly grilled meat and fish (sea bass on Friday or Saturday was perfect) and in December (before Xmas), the hotel wasn’t overcrowded. I had a few days of sun on the beach and a day of Hamam and wellness.
A ten minute walk takes you to Avsallar - locals drinking coffee/tea and playing games, supermarkets and many clothing stores. Another convenience is the bus stop 50m to the right of hotel entrance. 7 Lira takes you to Antalya (runs every 30 minutes).
Overall, nice vacation resort. Book beach view, if you can.

We stayed for one week in March, we stayed in C Block which is located in an annex on the other side of the road - you can access the beach through a well lit private passage underground which doesn't take long.
Our room was nice and clean, you could hear the traffic which was to be expected.

The food is good, with a good selection of Turkish food.

The gym equipment was broken which was a shame, I could have done with the use of the gym after all the food I ate!

The all inclusive wine was not very nice.. but the beer was quite drinkable.

The beach is stunning and the hotel itself is lovely inside. I have to admit we were worried on the way here as some of the beaches and hotels were a bit sketchy - but we were pleasantly surprised on arrival.

This hotel is very popular with German guests, we were the only English people there for the first 5 days of our stay. The entertainment is aimed at the German guests, which is unsurprising due to the majority of the guests being German. This didnt both us as we were only here for a week and prefer our own company.

Tourist information is in German, so if you're interested in excursions you're best looking this up online first!

There was a gentleman in a leather jacket advertising the spa services who was very pushy, I didn't like that.. but I appreciate this was his job.

Our tips:
- Learn some Turkish or German phrases.
- Bring Euros, Turkish Lira confuses the staff!
- Try the full programme at the Turkish Baths.
- Take the bus down to Alanya and visit the castle, a bus will cost about 1 euro each way.