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“It is what it is....”
Review of Ona Ogisaka Garden

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Ona Ogisaka Garden
Ranked #13 of 34 Hotels in Denia
Reviewed October 14, 2013

If what you want is a fairly reasonable place to stay that is close to the town, beaches etc then it is fine. I celebrated my bithday whilst here and that was the reason for the trip but I just used it as a base as the choice of restaurants in Denia itself are always going to be far better and more plentiful...which they are. Our apartment was clean and tidy and only 250yds to the beach. The hotel is actually in a residential area and knowing Denia quite well I can imagine that this beach will be packed in the summer as it is very small and parking will be a problem as well when all the local Spanish come to town.
If I had paid a lot of money then I might have been disappointed however 3 nights for £105 is hardly breaking the bank! I cannot comment on the restaurant or the other facilities as I did not use them it but I can say that whilst we were there the staff were polite and friendly and certainly didnt try and get us to spend anymore money or do anything we didnt want to do!
For sure I would book again but only if the price was right...

  • Stayed: October 2013, traveled as a couple
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Thank Steve N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this reviewResponded February 25, 2014

Dear guest,

We would like to thank you for the time spent in sharing your opinion through TripAdvisor.
We are sure that your comments will help other users to enjoy their stay with us even more.
The whole Ona Ogisaka Garden team strives daily to fulfil the wishes of our guests and our ultimate reward is customer satisfaction.
In regard to WIFI, we have worked to improve our service and we have installed optical fibre for our customers.
We look forward to welcoming you to our hotel on your next visit.

Warmest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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89 - 95 of 519 reviews

Reviewed October 12, 2013

This hotel has lots of potential but the management don’t seem to care much about it. The overall state of the facility is just terrible; pool extremely dirty and algae’s all over, fitness center equipment all rusty and dirty, common areas need refreshment, room, although we were told it had been renovated lately it did not appear as it is furnished with old furniture, very small washroom and the food and the restaurant is some of the worse I have had in all of my travelling. The staffs at the front desk don’t seem to care much and are only interested on selling services. One good point to mention is the staff at their spa, they are very good and the services they provide are excellent. Also one of the best thing about the resort is its location, it is within walking distance to the center of Denia, the beaches, the marina, the Castle, the train and bus station, therefore if you are staying in Denia there is no need for a car however there is plenty of free parking around the hotel during the time we were there.

Room Tip: We were ther in September 2013 and they seemed to want to start cleaning the place a ittle, so I wou...
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  • Stayed: September 2013, traveled as a couple
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1  Thank Juste1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this reviewResponded February 25, 2014

Dear guest,

On behalf of the whole team, I would like to thank you for the time you spent in sharing your experience in regard to your stay in Ona Ogisaka Garden, which I have noted with regret has not been to your complete liking.
Making our customers satisfied is our main objective; therefore, day after day the whole team strives to offer our customers a better service than that perhaps expected.
We look forward to welcoming you to Ona Ogisaka Garden in the near future in order to show you our daily progress.

Kindest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

Having initially booked this hotel for two weeks, we then changed our plans and shortened the stay to one week. We made absolutely sure that the hotel is aware of the change well in advance, informing the staff online prior to arrival and then in person once we got there. Abel, the receptionist, said it was quite OK. At checkout, however, he insisted on charging for two weeks! We were very much taken aback, of course, all the more so after he threatened to call the police. Bottom line: AVOID ABSOLUTELY.

  • Stayed: September 2013, traveled with family
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Thank SredniVashtar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this reviewResponded February 25, 2014

Dear guest,

First of all, let me thank you for the time you have spent on sharing your opinion of your stay at Ona Ogisaka Garden.
It is thanks to these comments that we can detect our errors and therefore implement changes to improve our quality.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2013

When we got there very nice man on desk,saying that we was very important and had a good deal for us on breakfast & lunch or dinner.We said ok and he gave us a card so we could have a free massage and use the indoor pool.
The room was very nice and clean until we had somebody on floor above us banging and draging the chair about late at night.
The food was good and the staff in restaurant very nice and friendly.
We were ask to go to a meeting the day after we arrived,sounded good as it don't sell timeshares it didn't but it was like it.We wasn't intrested so didn't go on outings they put on.
We noticed a big change in the man on desk not so friendly shall we say.
As for the free massage we didn't get one only open 9-1 and as for the indoor pool you had to have a swimming hat so didn't use that either. Also my hushband noticed it wasnot free it was in the price for restaurant.

  • Stayed: September 2013, traveled as a couple
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Thank hjefferies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this reviewResponded February 26, 2014

Dear guest,

First of all, let me thank you for the time you have spent on sharing your opinion of your stay at Ona Ogisaka Garden.
It is thanks to these comments that we can detect our errors and therefore implement changes to improve our quality.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

Had a week here in September on our first visit to Denia. Situated a good 15 to 20 minute walk from town centre, it is a fairly standard small-medium aparthotel. There are 7 or 8 blocks situated round a central pool. This could have been nice but the accomodation was 5 storeys high and really restricted the sun. It meant you had to keep shifting round to catch it. The only bar opened out onto the pool area which meant it was very noisy at night. We only had one meal in the restaurant, and the food was quite good.
The check-in was disappointing, we arrived late on Saturday evening and had to wait almost 20 minutes as there was only one person on reception (there were other staff).

  • Stayed: September 2013, traveled as a couple
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1  Thank fiferblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this reviewResponded February 26, 2014

Dear guest,

On behalf of the whole team, I would like to thank you for the time you spent in sharing your experience in regard to your stay in Ona Ogisaka Garden, which I have noted with regret has not been to your complete liking.
We look forward to welcoming you to Ona Ogisaka Garden in the near future in order to show you our daily progress.

Kindest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2013

I am torn between an "Average" rating and "Very Good".......

My husband and I exchanged our week through Interval International and decided upon Denia. We knew we wanted to stay in the Alicante area and unfortunately there were not a lot of options through Interval (during the time we could go) so we decided upon Ogisaka Gardern. The Apartment hotel was average, clean and easy access to the beach. The rooms are a bit stuffy, bed was uncomfortable and you will hear your neighbors....not a 5 star hotel by any means, but it works. It was nice to have a kitchenette and a washer/dryer in the apt. I was prepared to bring our own bath towels, but they provided these along with small toiletries and a hair dryer. Ogisaka was good about providing room service a couple of times during the week we stayed.

Take advantage of eating at the local restaurants vs. the hotel restaurant. Denia is a cute resort town so head out! The Marina is walking distance away with really good restaurants. Take the time and drive to Javea as well - only about 15 min away.

Room Tip: Ask for a room on top floor so you will not hear your neighbors above you
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  • Stayed: May 2013, traveled as a couple
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1  Thank Brenda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this reviewResponded February 26, 2014

Dear guest,

We would like to thank you for the time spent in sharing your opinion through TripAdvisor.
We are sure that your comments will help other users to enjoy their stay with us even more.
The whole Ona Ogisaka Garden team strives daily to fulfil the wishes of our guests and our ultimate reward is customer satisfaction.
We look forward to welcoming you to our hotel on your next visit.

Warmest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2013

we travelled to this hotel last thursday. First inpressions very good, we arrived early but the room was ready so we were given our key and shown where to go. The start of a very pleasant feww days in the sun. The accomodation was spot less and the facilities more that we had been expecting. Staff on both sides of the desk very helpfull nothing seemed too much trouble. There was a family party occupying the restaurant on the saturday afternoon, but not too intrusive. Also any party noise was not heard inj our appartment when teh door was closed. Thanks

Room Tip: The higher floors have the larger balcony, and not much passing traffic. One bed appartment large e...
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  • Stayed: June 2013, traveled as a couple
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Thank Kim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this reviewResponded February 26, 2014

Dear guest,

Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Ogisaka Garden team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one.
We look forward to welcoming you back to the hotel.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ona Ogisaka Garden

Address: Calle Aquari 3, 03700 Denia, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Denia
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Denia
Price Range: $50 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ona Ogisaka Garden 3*
Number of rooms: 148
Official Description (provided by the hotel):
Apartments Ogisaka Garden Club Denia Alicante close to the Montgo Nature Reserve and only 200m away from the Marineta Beach (awarded Blue Flag status for safety and cleanliness), lies one of Denia's most charming holiday villages, Ona Ogisaka Garden. A residential complex which boasts a very beautiful landscaped garden, magnificent swimming pool, cafeteria service, restaurant, bar, private sport facilities with an indoor pool, jacuzzi, sauna and guided activities. The apartments, recently refurnished, consist of one double bedroom, dining room, complete bathroom, American style kitchen and a balcony or terrace. All of them equipped with 2 flat TVs, Air Conditioning and all you need to feel at home. ... more   less 
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Also Known As:
Ogisaka Garden Denia
Ogisaka Garden Hotel Denia

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