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“Amazing Service”
Review of Casa Benilde

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Casa Benilde
Ranked #2 of 17 Palas de Rei B&B and Inns
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Amazing Service”
Reviewed October 16, 2012

We were a couple of tired perigrinos looking for a break from the Camino. Casa Benilde was just what the doctor ordered. The location was great, the rooms were clean, but most importantly the staff was the most helpful and friendly we have met in Spain.

Pilar and Francisco (the husband and wife owners) were quite simply amazing. They went above and beyond to make our one night fabulous. Pilar is a wealth of useful information about the town (restaurants, stores, mass schedules, you name it). We accidentally forgot our pilgrims credentials there and Francisco called repeatedly the following day while we walked to the next town to let me know. When we finally got shelter from the rain and answered the call he was so helpful in having someone bring it to the next town we walked to (Melide).

I can't recommend this hotel highly enough!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bdmac97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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201 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
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English first
Santiago de Compostela, Spain
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 6, 2012

The team at Casa Benilde couldn't have been more helpful and friendly. The room was exceptionally clean, small but comfortable. Nothing was too much trouble for staff and all done with a smile. They made our stay at Palas due Rei all that ,ore enjoyable.

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
Thank Byrondi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Level 1 Contributor
3 reviews
Reviewed September 26, 2012

By far one of the most accommodating staff we met on our recent El Camino trip. They anticipated our needs before we even had to ask. The bags were already taken up to our rooms and the best part was they provided us with a place to hang our clothes to dry! No other hotel we stayed at offered this service. Breakfast was wonderful! One staff member even made toast for me and brought it to the table saving me extra steps on my sore foot! I would highly recommend this hotel!

  • Stayed September 2012, traveled with friends
    • Value
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Helpful?
Thank Pat W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 5 Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed August 29, 2012

After a very long day on the Camino trail, I arrived exhausted at the Casa Benilde,only to be greeted by two of the most delightful staff members I have ever had the pleasure of meeting. Pilar,on reception, was helpful as regards advice re; where to eat and what to see whilst in the small town. I was also given an umbrella as I left the hotel to explore, as the weather was atrocious.
My single room was small, but very clean and with an on-suite shower/bathroom, which was adequate and flat screen TV.
Breakfast was great, with freshly squeezed orange juice, muffins etc.. Again the staff here were incredibly helpful and attentive..
A great little hotel to stay at and recharge your batteries, before the next days effort.

Room Tip: This hotel is on a very quiet street, so I dont believe any of the rooms would have been too affecte...
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  • Stayed July 2012, traveled solo
    • Value
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Helpful?
2 Thank dianeperth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level 4 Contributor
48 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed August 15, 2012

we Stayed at Casa Benilde recently on our Camino to Santiago. I have to say what a delightful and friendly stay it was. On check in, the Staff were Impeccable. It felt like we were the first people ever to stay at the Hotel. Nothing was too much trouble, everything about the Hotel and town was explained in great detail, with such charm and genuine professionalism. We couldnt have felt more at home.
The Breakfast was so comprehensively layed out, it was difficult to know where to start. Wonderful.
If you are walking the Camino and you are staying at Palas de Rey, then you have to stay here.
Please, if the hotel owners read this, thank your wonderful staff, they make Casa Benilde such a memorable stay, their greeting from the moment you walk in is a delight, they make you feel so special and at home. They are proud of where they work.

I cannot rate a stay at Casa Benilde highly enough. Many thanks

  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
Thank paulwUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LONDON, UK
Level 6 Contributor
98 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed August 14, 2012

it would be easy for a hotel to just 'coast' in Palas de Rei. As a stop on the Pilgrims Way to Santiago, there is a constant stream of pilgrims looking for cheap basic accommodation. So the fact that Casa Benilde doesn't just coast and offers a very good level of service and accommodation comes as a welcome surprise. It's very clean and tastefully decorated. The wonderful woman who runs it makes a real effort to show you the places to eat and shop in town, right down to the hand-drawn photocopied map and explanation of opening and closing times. The rooms were tasteful, clean and well equipped. The breakfast buffet were good. There's parking in a secure garage for bikes. Given how easy it would be to get away with less, this hotel was exemplary and I can't praise it enough.

  • Stayed August 2012, traveled solo
    • Value
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    • Cleanliness
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Helpful?
Thank MollyZero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Level 6 Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed July 25, 2012

Of all the places we stayed at the Camino, Casa Benilde was the most welcoming and hospitable. When we arrived they had already taken our suitcases up to our room (the only hotel to do so). They spared no effort to give us an orientation about the town , and recommending which would be the best restaurants where we could also watch the final of the Eurocup between Spain and Italy.

The rooms were small and basic but functional and very clean. The bathroom was a decent size, very modern and had great towels and water pressure.

My only complaint (and not a major one at that) was regarding the breakfast. At 10 euros it was by far the most expensive we encountered in any hotel we stayed at during the Camino. The muffins and croissants they offered were prepackaged ones, and fruit offered was limited to bananas and fresh squeezed OJ. The lady that serviced the breakfast room was very sweet and attentive, but frankly the price was ridiculous for what they offered.

If I go back to Palas de Rey I would stay there for sure, it was good value (except the breakfast!)

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank katarob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Benilde

Property: Casa Benilde
Address: Travesia Mercado s/n, 27200 Palas de Rei, Spain
Location: Spain > Galicia > Province of Lugo > Palas de Rei
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 17 B&Bs / Inns in Palas de Rei
Number of rooms: 18

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