We had booked two rooms for 6 nights and had made arrangements with the front desk to have a cab waiting at 6:00 am to get us to the train station for a 7:00 am departure. I checked with the desk clerk, a W. Kinney (sp?) at 5:30 am and he assured me the cab had been notified and would be waiting at 6:00 am. Long story short, no cab arrived.
Mr. Kinney did everything in his power to get a cab there for us even calling a different cab company, which likewise failed to appear.
At this time entered a very kind and gracious lady, GayLee, I believe was her name, who was in charge of preparing the breakfast buffet for hotel guests. When it seemed as if we were going to miss our train connection, GayLee very kindly offered to take us to the train station in her own personal vehicle asking nothing in return.
We made our train connection thanks to these two kind-hearted individuals who went I believe above and beyond their job descriptions to assist travelers in distress.
I just want Sleep Inn and anyone else who reads this review to know how overwhelmed we were at such uncommon courtesy.
Thanks ever so much.
Please let Mr. Kinney and GayLee know how much they are appreciated and I also hope Sleep Inn will appreciate these two fine employees and recognize them and their efforts in a most positive way.
- Official Description (provided by the hotel):
- 84 Rooms. Conveniently located less than two miles from historic downtown Frederick. Located off I-270 at Route 85, exit 31A and off I-70 at Route 355, exit 54. HOT complimentary Morning Medley Breakfast served from 6-9AM with extended weekend hours. Free high speed internet access throughout the hotel. Complimentary use of 24 hour fitness center. Hotel is located with-in walking distance to numerous restaurants as well as the Francis Scott Key Mall. ... more less
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- Also Known As:
- Sleep Inn Frederick
- Frederick Sleep Inn