I would like to say this trip could have been one of the worst travel experiences but due to the great staff here in Frederick it has been a trip we will never forget. Due to the 2 snows andblizzard conditions we have been confined to the hotel for the most part of the last week. The staff ensured we had all we needed. The most impressive courtesy was to hve our cars cleared and dug out by James, Greg and Vincent. We have never stayed anywhere that has given that service. I commend all the staff for their excellent customer service from day one with April greeting us at the front desk and being so willing to call to see if a restuarant was opened when the cafe in the hotel was closed.
The one person who stood out was Vincent, not only did he cleared the snow from our car with a beaming smile and a greeting, but he managed the breakfast room. Each time he saw us he greeted us with that nice smile and wished us a good day. Very impressive.
Thanks for redeeming this trip and making this stay an enjoable one! K Stephens
- Official Description (provided by the hotel):
- Positioned in the historical town of Frederick, Maryland, the Hampton Inn Frederick hotel is the perfect place to rest after a day out on the town. Explore the cultural landmarks in the city, learn about the development of Civil War medicine, browse the local antique shops and enjoy local dining and entertainment options. As the day winds down, enjoy complimentary internet service, a free hot breakfast each morning, outdoor pool, fitness center, business center and a clean and fresh Hampton bed. ... more less
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- Also Known As:
- Hampton Inn Frederick Hotel Frederick
- Frederick Hampton Inn