This review is long overdue! The Hampton Inn gets an A+ in service.
Frederick is our town of choice for a quick getaway. We’ve pretty much stayed in all of the hotels which are right off I270 and Buckeystown Pike. I can honestly say we’ve been impressed with each of them. It’s almost as though each hotel has tried to outdo the other to impress us.
The Hampton Inn impressed me because of its staff. They greeted us with smiles, check-in was one of the easiest I’ve ever experienced AND most importantly, they were amazing with putting things in order when our room wasn’t up to our satisfaction. They volunteered a room change without me even asking for one, then arranged to have our luggage moved to the new room.
I want to especially laud General Manager Yolanda Gainey. She proved that she has the correct title; I’ve never seen anyone take control of our situation with such military precision. And she maintained her still calm and professionalism throughout.
The amenities are impressive, including an on-site nightclub with live dj (the reason we chose Hampton this time), outdoor pool, free in-room wifi, lobby internet access and free breakfast.
I don’t have to make this a long review. They’ll be seeing us at the Hampton again soon.
- Official Description (provided by the hotel):
- Positioned in the historical town of Frederick, Maryland, the Hampton Inn Frederick hotel is the perfect place to rest after a day out on the town. Explore the cultural landmarks in the city, learn about the development of Civil War medicine, browse the local antique shops and enjoy local dining and entertainment options. As the day winds down, enjoy complimentary internet service, a free hot breakfast each morning, outdoor pool, fitness center, business center and a clean and fresh Hampton bed. ... more less
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- Also Known As:
- Hampton Inn Frederick Hotel Frederick
- Frederick Hampton Inn