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Clarion Inn Frederick Event Center
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Reviews (318)
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Reviewed August 21, 2013

Stayed her for two nights. The place is huge. Our room was a solid 5+ minute walk from the front desk. Good thing about being at the back of the hotel, plenty of parking by our entrance which was nice. Staff was nice. Didn't really explore the hotel since we were visiting family and attending a wedding.

We really liked the location. The mall is within walking distance and there are plenty of chain and local places to eat all in a two mile radius.

Downtown Frederick was maybe a 10 minute drive if that.

Would stay here again for sure.

  • Stayed: May 2013, traveled as a couple
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Thank thedukea1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at Clarion Inn Frederick Event Center, responded to this reviewResponded August 23, 2013

Thank you for your compliement of my hotel and staff. We do have a rather large footprint for a hotel and it can be a little hike at times, but I'm glad that you enjoyed the quiet location and its closer proximity to the mall. We look forward to seeing you again, and perhaps, get you a little closer to the front of the property.

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Reviewed August 18, 2013

So, we got a good deal on a night here. Won't be going back. While it was clean enough, the whole area around our non-smoking room, on what appeared to be a non-smoking area of the floor smelled like smoke. The rooms appear to have shared hvac, so who knows where the air was coming from. We were over the indoor pool, with a walkway on the other side of the room with a window opening up to it, so we couldn't open window for air. The linens seemed new enough, but the sheets were pilled and scratchy. Front desk was friendly on check in. Oh and the carpet looked filthy, didn't much want to walk around barefoot. So, for our next trip to Frederick, we will stay elsewhere.

Room Tip: Pick another hotel for a better room.
  • Stayed: August 2013, traveled with family
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1  Thank HighMooring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura M, Director of Sales at Clarion Inn Frederick Event Center, responded to this reviewResponded August 21, 2013

Thank you for your response and feedback about your recent stay with us! We are certainly sorry to hear that not everything was as you would have liked. The quality of the sheets and the freshness of the carpeting will certainly be looked into as we take all of our guests' comments to help us improve as much as possible. If you are able to reach out to us at the hotel to let us know what room you stayed in; that will help us a lot in figuring out the smoke smell issue as well. If you are ever back in the area, we hope that you will consider to stay with us again and if you do, please feel free to request a room that is on the outer portion of the hotel so that natural lighting and air can be enjoyed. Again, thank you so much for your feedback.

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Reviewed August 12, 2013

We had a room here fro a wedding that was held at this hotel. The room on the first floor not near the pool with a king size bed had nice space the bathroom was clean. The bed looked really nice and updated with a white coverlet and nice pillows but the sheets were not nice, they were of poor quality and nubby. The price for a night was reasonable, and the pool area with the little golf course looked like fun especially if you had children with you. The food here is average at best.

Room Tip: I liked the pool area rooms although it may get loud.
  • Stayed: August 2013, traveled as a couple
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Thank Elizabeth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura M, Director of Sales at Clarion Inn Frederick Event Center, responded to this reviewResponded August 21, 2013

Thank you for your feedback during your recent stay with us! We are glad that you were able to enjoy some of our amenities of the hotel; like the pool and miniature golf area! If you are ever back in the area, we hope that you will stay with us again, even if you are not here to attend a wedding! Hopefully it was a fun and enjoyable time though! Thanks so much.

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Reviewed August 11, 2013

Since we are Holiday Inn rewards members, we chose this hotel for the night on the way to our final destination. For $5 more, we had the breakfast buffet for four. We had a first floor room with two queen beds that had direct access to the pool.As I waited for our pizza to get delivered, my husband and the kids swam. There was also a little mini-golf area that was designed for kids 7 and under. Since it was a Saturday night there was a wedding & another party going on, in the area directly across from our room. We got the kids to bed by 9 but we had a hard time sleeping. When the pool closed at 10 that part quieted down. But the band was still jamming and there was a lot of noise in the hallway. In the future, I would not want a room that faced the pool. And I would check if the conference center was booked as it made things very loud. The breakfast buffet was good but they were slow to refill and I would have liked more fruit on it. But for $5 to feed 2 kids & 2 adults a hot breakfast, it was great. If you're looking for a quick stay and want a pool, I would recommend this hotel.

Stayed: August 2013, traveled with family
Thank A K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura M, Director of Sales at Clarion Inn Frederick Event Center, responded to this reviewResponded August 12, 2013

Thank you so much for staying with us at the Frederick Holiday Inn this weekend and we appreciate that you gave us your feedback. It's certainly nice to see that you were able to partake in so many of our amenities; the mini-golf area, the indoor pool, and our restaurant for breakfast. Of course, we apologize that noise was an issue during your stay! If you are ever back in the area; please let me know so that we can make sure your room location is away from the pool and Courtyard area as requested! As an IHG Rewards Member, we are glad that you were able to stay with us and hope to see you again soon! Thanks so much.

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Reviewed July 21, 2013

We intended to spend the night here after a long day, but upon walking down the hallway to our first floor room, we began to second-guess our reservation. The hallway was rundown, although it appeared to be under construction since the ceiling was covered in plastic... Our room was clean, but felt dark and dismal due to the fact that we were stuck poolside with no windows for natural light. We cleaned up, rested for a little bit, and then checked out. The hotel staff was nice and I'm sure had we asked to be relocated, they probably would've accommodated us, but by this point, we were just ready to leave and make the drive home.

Room Tip: Request a room that in NOT poolside if you like natural light.
  • Stayed: July 2013, traveled as a couple
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Thank Shellcapri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Clarion Inn Frederick Event Center, responded to this reviewResponded August 7, 2013

Dear Shellcapri,

Thank you for taking the time to write a review about your experience with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide a clean place to stay.

Please accept my sincere apology for the shortcomings you experienced during your stay and we regret we did not live up to your expectations. Regarding the construction plastic you saw in the hallway, we recently had a sprinkler head fail and the resulting water damaged the walls and ceiling. We are happy to report that work has currently in place to repair and finish the hallway.

Though I would prefer you had a better experience at our hotel, I would like to thank you for sharing your thoughts and hope you will return to stay with us again at some future date when you can be assured of our very best attention.

Sincerely,

Joel B
Case Manager
IHGCare

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