The hotel was very clean, the staff was attentive and helpful, and the breakfast buffet was very good. This is the second time we have stayed here and we have been pleased each time, and plan to return.More
- Free Wifi
- Free Parking
The hotel was very clean, the staff was attentive and helpful, and the breakfast buffet was very good. This is the second time we have stayed here and we have been pleased each time, and plan to return.MoreShow less
Fantastic! Thank you for sending in your review from your previous stay with us! We really love having the dog shows with us as they are always fun and enjoyable. We are certainly glad that our staff was accommodating and you find that our hotel is clean and comfortable. We look forward to seeing you at the next show! Thanks so much.
We were in Maryland for a wedding. Stayed at the Holiday, March 22, 23.
Foyer area very nice and welcoming. Staff courteous and helpful.
Our room was adjacent to the pool and spa area which was very clean and very nice.
The room was okay, bath is slightly outdated. Bed was very comfy. Very quiet.
Overall, very clean, some updating would be nice, but not necessary.
Convenient to FSK mall and highway,,,
Thank you so much for submitting your TripAdvisor review. We hope that you had a great time at the wedding and we are so glad that you stayed with us! It is always nice to hear when our staff can make a positive impact on our guests' stay with us! We are glad that you found everything to be comfortable and enjoyable during your stay and we hope to see you back with us again in the future if your travels bring you to Frederick again! Thanks so much.
I enjoyed my week long stay here. The staff was friendly and every meal I ate there was very good. I spoke to several staff members including the front desk, a chef, a waitress and my morning breakfast buffet waitress and all of them went out of their way to help me or just chat. Wednesday we were supposed to get a big snow storm and the whole town practically shut down and my seminar was cancelled that day. The staff did a great job during the day even though they probably had staff not come in due to no public transportation. Overall it was a great week and I would come back to this hotel in the future.
Hello Patricia!! Thank you so much for giving us such an awesome review with great comments. This will definitely be shared with every member of the staff as it seems that every one of them impacted your stay in a positive way! We are glad that we were able to have you stay with us safe and sound during the storm and we look forward to having you back again with us in the future - hopefully with beautiful weather! See you soon!
We had a great meal in the bar late the first night and the service was spot on even though it was very late. The hotel has a very old feel to it in certain area's but the comfort of the lobby and rooms makes you forget that. Did not have a chance to try the pool but it did look like a nice area and hopefully on my next visit I can enjoy it.
Thank you so much for your comments and feedback about your recent stay with us! We are so glad that you had a great experience with us and hope that you will be back in the future so that you can take advantage of the pool area - it is pretty fun and enjoyable! We look forward to seeing you again in the future! Thanks!!
Layout is completely uncomfortable. Drafty and cold. The staff were over worked and told us so on our arrival. A second staff person appeared who was more professional. There were no cozy areas at all to sit in.
Thank you for your comments regarding your recent stay at my property. I am glad that you enjoyed the quiet and comfortable rooms while you were here and we certainly work hard to ensure your stay is comfortable. I am terribly sorry that you experienced any problems at check in. That my staff would have made any comments regarding their work is surprising and unsettling. I have a wonderful staff and our sole concern is ensuring you, our guest, have a positive and memorable stay. Please come back again so that we have the opportunity to show you our hospitality.
How is it that this isn't mentioned more in the reviews?? I think this foul nugget of information was a passing note in one review, and chalked up to being no big deal. Well, it was a big deal to me and a painful thing to discover at 10:00 p.m after I fought my way up 95 North through the one of the most heavily traveled traffic corridors on the East coast. Two suitcases, one well packed soccer bag, one 50 pound back pack of school work, two bags of food, jackets, and laptops, had to be carried up a flight of stairs by one tired mom and one cranky, whiny teenager. Add to it the no solace was to be found in a quiet room as we had a room overlooking a very noisy interior courtyard. I think sound was amplified to the nth degree by the high ceiling. This is just a weird hotel. Was it always a Holiday Inn? What's with the dark, dim "Holidome?" one has to pass through to get to the pool? What about the spiral staircases? Narrow, steep, metal. I tried them once. There are several hanging fluorescent lights in the interior courtyard, and then lots of old fashioned looking street lamps that, all combined, give the area and old fashioned eerie glow. It was a throwback experience. It's probably a great place if you have little kids, but we wanted a good night's sleep and we had to wait until 11:00 each night for things to quiet down. That's when the security guard must go around to send everyone to bed and secure the pool area. If you do get a room at this hotel be sure it doesn't over look the courtyard!
All that said, the staff was very friendly. We ate breakfast there both mornings and the ladies were lovely- very chipper and kind. Breakfast was around $10 each, does anyone mention that it's not complimentary? My bed was comfortable and I could regulate the room temperature to my comfort level. The room was clean enough, but the carpet had a stain on it. (Room 213, by the fridge) The refrigerator door didn't stay shut. We didn't use the microwave. Internet was slow. 3 bars out of 5. Nothing crippling, but my daughter, who has to use the internet to do her homework, had trouble getting one of her online programs to run.
We had to stay at this hotel per the orders of the Bethesda Soccer Club. We were up there so my daughter and her team could play in their tournament over Veteran's Day weekend. I would not return to this particular hotel if I had my own choice in the matter.
Thank you for your comments and feedback. If you are back in the area and need to stay with us; we will be happy to assist you in finding a more comfortable room for your stay in Frederick. We appreciate that you stayed with us this time around and hope that you had a fun time at the tournament. Thanks so much.