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“Hilton Garden Inn” 5 of 5 stars
Review of Hilton Garden Inn Frederick

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Hilton Garden Inn Frederick
Ranked #3 of 21 Hotels in Frederick
Certificate of Excellence
Virginia Beach, United States
1 review
“Hilton Garden Inn”
5 of 5 stars Reviewed February 5, 2014

Our stay was excellent. From the greeting at the front desk to our departure. the restaurant staff was both prompt and extremely helpful! The breakfast selection was very nice and prepared quick and delicious! I will look to stay at this hotel when I am in the area again.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, February 7, 2014
Thank you for taking the time to post a review about your recent stay with us. I am thrilled you had a great stay and look forward to having you as our guest the next time you are in the Frederick area!

Warmest regards,
Lara Howlett
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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567 reviews from our community

Traveler rating
    303
    167
    56
    31
    10
See reviews for
165
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32
221
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Morehead KY
2 reviews
5 of 5 stars Reviewed January 22, 2014

A wonderful, clean and modern hotel with friendly staff and a comfortable bed. It is convenient to the interstate and has a good selection of restaurants nearby. I would definitely stay again and recommend the hotel strongly.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, January 24, 2014
Thank you so much for your review/feedback. This certainly helps us to know what we are doing right and address any issues. I am glad you enjoyed your stay with us and look forward to serving you again the next time you are in the Frederick area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed January 20, 2014

The staff at the Hilton Garden Inn were always hospitable - even giving me another breakfast voucher when I lost mine. The breakfast was well worth the extra cost. There were many options for those who shy away from grains. I was on the 5th floor with a fantastic northward view of the city. I would stay here again.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Stacy28970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, January 22, 2014
Thank you for your feedback! So glad you enjoyed your stay and look forward to seeing you again the next time you travel in our area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 10, 2014

I had to cancel my trip because of a family emergency...in fact, i got so distracted I forgot to cancel my reservation.
The incredibly helpful staff member at Hilton Garden Inn was very understanding when i finally did call and they credited the amount back right away.
Outstanding customer service!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars
      Service
Helpful?
1 Thank 108GlobeTrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, January 22, 2014
Thank you for your feedback - so sorry you had to cancel, but we hope all is well. We look forward to having you as our guest the next time you are in the Frederick area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, United States
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 9, 2014

Is a terrific hotel with a great staff! My ONLY complaint was that the cable TV was out during my stay but it appears that the entire area was out due to extreme;ly adverse weather. The pay channels worked though.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Charles N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, January 22, 2014
Charles,

Thank you for your review and feedback. I apologize for the inconvenience with the cable tv. We hope to see you again during your next visit in the Frederick area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
virginia Beach, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 8, 2014

A very accommodating and friendly staff who made us feel welcome! The room was a bit noisy, we could hear through the walls. A free continental breakfast would have been nice, instead of charging $10.95! Overall our stay was comfortable. The room was clean but could use some updating, especially the wallpaper and carpet

  • Stayed January 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, January 22, 2014
Thank you for your feedback, Sharon. We value all feedback as it helps us know where we have challenges that need to be addressed or associates we need to recognize. We look forward to having you as our guest again the next time you are in our area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boonton, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2013

As a constant business traveler little impresses me with hotel stays, I have stayed in just about every hotel chain in most corners of this and many other countries. The staff at this particular Hilton Property is an prime example of the hospitality industry at its finest, which is a rare asset in these day of shrinking customer service and general manners. Friendly, polite and helpful our stay was tops!

PS...Chef makes a mean omelet and great biscuits and gravy!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Trevz6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Frederick

Property: Hilton Garden Inn Frederick
Address: 7226 Corporate Ct, Frederick, MD 21703-8386
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Frederick
#2 Business Hotel in Frederick
#2 Romantic Hotel in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Frederick 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Hilton Garden Inn Frederick is located in the historic area of Frederick, MD. Surrounded by historical and cultural attractions along with the Maryland’s wine country, there is no shortage of places to visit while in town. During your downtime, enjoy free, high-speed internet access, heated indoor pool and fitness center. Order room service or visit the Great American Grill for a cooked-to-order meal. In a rush? Grab a microwavable meal and cool beverage from the onsite Pavilion Pantry. ... more   less 
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Also Known As:
Hilton Garden Inn Frederick Hotel Frederick
Hilton Frederick

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