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“accomodating and friendly staff” 4 of 5 stars
Review of Hilton Garden Inn Frederick

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Hilton Garden Inn Frederick
Ranked #3 of 21 Hotels in Frederick
Certificate of Excellence
virginia Beach, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“accomodating and friendly staff”
4 of 5 stars Reviewed January 8, 2014

A very accommodating and friendly staff who made us feel welcome! The room was a bit noisy, we could hear through the walls. A free continental breakfast would have been nice, instead of charging $10.95! Overall our stay was comfortable. The room was clean but could use some updating, especially the wallpaper and carpet

  • Stayed January 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, January 22, 2014
Thank you for your feedback, Sharon. We value all feedback as it helps us know where we have challenges that need to be addressed or associates we need to recognize. We look forward to having you as our guest again the next time you are in our area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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577 reviews from our community

Traveler rating
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    57
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    10
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Boonton, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2013

As a constant business traveler little impresses me with hotel stays, I have stayed in just about every hotel chain in most corners of this and many other countries. The staff at this particular Hilton Property is an prime example of the hospitality industry at its finest, which is a rare asset in these day of shrinking customer service and general manners. Friendly, polite and helpful our stay was tops!

PS...Chef makes a mean omelet and great biscuits and gravy!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Trevz6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taylorville, IL, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 27, 2013

Very pleased with so many things about our experience. The staff was extremely helpful and friendly. The rooms were quiet and clean. The fitness center was fantastic. Although the hot tub was under repair, the pool area was great. The breakfast was delicious. Overall we were there for three days/nights and would stay there again anytime!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 23, 2013

I was particularly surprised with the well maintained nature of all public areas. The lobby, reception, hallways, and public restrooms were immaculate! Also, the hotel was very nicely appointed and pleasingly decorated for the holiday season. It was very inviting indeed. Really a great experience. I travel internationally and typically stay in Four Seasons, Ritz Carltons, Mandarin Oriental quality hotels. My assistant booked me into this Hilton Garden Inn as there were no other alternatives in a higher category in Frederick, MD and I was really, really impressed that I could receive this type of value for the product offered. I was actually surprised by the quality of this property for the price!

  • Stayed December 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avon Lake, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 18, 2013

I would not stay at any other hotel in the area. The staff is friendly, top notch, and always make you feel welcome. The appearance of the lobby is inviting. The quality of food and amenities are great. I never have to worry about dinner, and can kickback and relax after a long day.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lon Beach, United States
1 review
4 of 5 stars Reviewed December 10, 2013

There was a bug in my room, I killed it and a man came and removed it. The walls were dirty. Those were the negatives, the positive is that the staff is always pleasant and the breakfast was excellent. I've stayed here and at the Marriott across the way and the Hilton Garden Inn is much better.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michele M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newmarket, United Kingdom
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed December 10, 2013

Kudos again to HGI for a fantastic stay. We were in town for my sister's bridal shower and bachelorette party, and HGI provided us with a fantastic base to work from. I spoke with staff several times leading up to the trip, as we needed an early check-in. The staff was not able to make guarantees, but advised us on how to proceed for our best chance. Sure enough, when we called at 11:00 AM to let them know we were in the area, they were able to accommodate us. We were warmly greeted upon arrival, and they were even able to accommodate our special request for the room. The front desk staff met all of our needs, including a corkscrew and a business card for one of the local taxi services. Rion was particularly helpful.

The room itself was spacious and well organized. The beds were comfortable, and I loved having a Keurig in the room- so much less fuss than a coffee pot! We never heard a peep out of the neighbors, and to the best of our knowledge, nobody complained about us, despite the fact that we had a whole group of us getting ready in the room at one point.

The hotel is outside of the main part of town, but so are all the other hotels- only B&Bs are downtown. It's a short drive- less than 10 minutes- and an inexpensive cab ride. The I-270 junction is right there, and the I-70 is not far. Less than 2 minutes away is a shopping center with lots of restaurants and a movie theatre.

We didn't actually use the business center, but it was conveniently located and appeared to be well accommodated. We also skipped breakfast, but it smelled amazing!

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank pgnpixi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Frederick

Property: Hilton Garden Inn Frederick
Address: 7226 Corporate Ct, Frederick, MD 21703-8386
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Frederick
#2 Business Hotel in Frederick
#2 Family Hotel in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Frederick 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Hilton Garden Inn Frederick is located in the historic area of Frederick, MD. Surrounded by historical and cultural attractions along with the Maryland’s wine country, there is no shortage of places to visit while in town. During your downtime, enjoy free, high-speed internet access, heated indoor pool and fitness center. Order room service or visit the Great American Grill for a cooked-to-order meal. In a rush? Grab a microwavable meal and cool beverage from the onsite Pavilion Pantry. ... more   less 
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Also Known As:
Hilton Garden Inn Frederick Hotel Frederick
Hilton Frederick

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