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“Nice Hotel but ...” 2 of 5 stars
Review of Hilton Garden Inn Frederick

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Hilton Garden Inn Frederick
Ranked #3 of 21 Hotels in Frederick
Certificate of Excellence
Washington, DC, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice Hotel but ...”
2 of 5 stars Reviewed October 15, 2013

An otherwise pleasant stay was made much less enjoyable because Hilton Garden Inn uses smoke alarms in the rooms that flash bright lights at all times. This is terribly intrusive at night when trying to sleep. In a darkened room the flashing is very visible. My wife's migraines can be triggered by flashing lights, and I would hate to be an epileptic in a room where there is a flashing appliance 24 hours a day. This is not an acceptable equipment choice for a hotel where people occasionally try to sleep.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, November 6, 2013
Thank you for your feedback regarding your recent stay with us. I apologize the smoke detector light prevented you from getting a good nights' rest. We will check into resolving this so that it does not continue to affect our guest's experience. We hope to see you again during any upcoming stays in our area. Please feel free to contact me directly should you have any questions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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576 reviews from our community

Traveler rating
    309
    169
    57
    31
    10
See reviews for
168
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Abu Dhabi, United Arab Emirates
Level Contributor
239 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed October 15, 2013

Small town with great service, the staff on arrival was welcoming and very helpful about things to do and see in the area. Charles the bartender was wonderful, very attentive great service. Would definitely recommend.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silver Spring, United States
1 review
5 of 5 stars Reviewed October 13, 2013

My husband I chose this hotel for our wedding, as did 10 other couples that weekend. The staff managed all of us with ease and great care. Stay here! it's close to everything, a great value and the staff will make you feel at home.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed October 13, 2013

Front desk staff friendly, hotel clean and bright. Beautiful lobby. Free coffee in lobby was nice. Pretty location. Stayed there for family weekend at Hood College. Close to college, stores, restaurants. Good location for our Hood visit.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 670scottg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 9, 2013

I'm a Hilton Honors member because I trust the brand. The Frederick Hilton Garden Inn is WONDERFUL and the staff SUPERB! If you want a clean room, excellent service and a comfortable nights sleep then book this hotel!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jamx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, United States
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 2, 2013

This was my second and last time at this property. The desk staff is ambivalent. The carpet in rooms is stained and the furniture and mattress were in need of replacement. There are most likely better hotels in the immediate area.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Matthew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Voorhees, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 29, 2013

Clean comfortable room and bed, friendly and helpful staff, good convenient location (restaurants, coffee, shopping, major highway). Great paths for running/walking. Good meeting room accommodations. Easy drive (less than 10 min) to Frederick.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Frederick

Property: Hilton Garden Inn Frederick
Address: 7226 Corporate Ct, Frederick, MD 21703-8386
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Frederick
#2 Business Hotel in Frederick
#2 Family Hotel in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Frederick 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Hilton Garden Inn Frederick is located in the historic area of Frederick, MD. Surrounded by historical and cultural attractions along with the Maryland’s wine country, there is no shortage of places to visit while in town. During your downtime, enjoy free, high-speed internet access, heated indoor pool and fitness center. Order room service or visit the Great American Grill for a cooked-to-order meal. In a rush? Grab a microwavable meal and cool beverage from the onsite Pavilion Pantry. ... more   less 
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Also Known As:
Hilton Garden Inn Frederick Hotel Frederick
Hilton Frederick

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