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“Internet Issues :(” 3 of 5 stars
Review of Hilton Garden Inn Frederick

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Hilton Garden Inn Frederick
Ranked #3 of 21 Hotels in Frederick
Certificate of Excellence
Kansas City
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Internet Issues :(”
3 of 5 stars Reviewed September 5, 2013

My business trip was such a positive experience last year that I booked this hotel again this year.

Nothing had changed from last year - which is a good thing and a bad thing. Same courteous service but rooms were worn out (marks/dings/holes on walls, stains on carpet, etc.) as if no maintenance had been performed since my last visit.

I tried accessing my work VPN but the Hilton internet "firewall" kept disconnecting my work VPN connection every two minutes. This was not my work's firewall issue because I had just been to another hotel the night before and was able to stay connected to my work VPN without any problems. The front desk had me call their Help Desk directly, without resolution.

Unfortunately I will be looking elsewhere for my next business trip.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank badkinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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561 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Bartlett, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 5, 2013

I had the opportunity to stay at this property during the labor day weekend. The hotel was extremely busy with 3 weddings and a conference however the staff was very helpful and accommodating towards my family. They always made us feel welcomed and did not seem to be put out by any of our requests. Bravo!!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Diana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Findlay, Ohio
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 3, 2013

Staff was very friendly and helpful. Our room was immaculate. We had no problems at all. We would definitely stay here again! The breakfast buffet is reasonably priced and the food is delicious. There was no noise at night, we did not even hear other guests and there were two wedding parties going on. My husband discovered a mess in the bathroom at one point and when he notified the desk they had it cleaned immediately. Very happy with our experience.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burke, United States
1 review
5 of 5 stars Reviewed September 1, 2013

This hotel is a very well-run property. The rooms are very nicely appointed and exceptionally clean and well maintained. The breakfast service is really excellent. And, the one small issue I encountered in my stay was quickly resolved and what might have been an issue was converted into a strong plus.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Warner D S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 29, 2013

I stayed at this hotel during a quick stop over on a longer road trip. I found the check-in process to be quick, the room to be clean and the overall stay to be enjoyable. The best was AMAZING! I laid down and passed out in no time - which never happens for me! I did however reserve the "Bed & Breakfast" package but didn't receive the meal voucher during check-in, as would normally happen. The staff were apologetic the next day and provided the voucher quickly. I ordered an omelet and it was fairly greasy - was not very happy about this but cest la vie.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Julian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 28, 2013

Stayed here for a night while on a business trip. Check in was quick and easy, staff was friendly. Room was about average and similar to most hotels. It was clean and spacious. Had dinner in the lounge and the staff was once again friendly, food was good. They have a small bar with a few beer selections, no draft beer though. My room was on the first floor near the bathrooms and it was mostly quiet. Overall a good stay, no problems and I would come back again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank J88T88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey Shore, United States
1 review
5 of 5 stars Reviewed August 28, 2013

The staff were some of the best and friendliest people I've ever dealt with. Great value. Walking distance to two malls with multiple places to eat. And shop. Quiet location. Quick access to the highway.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Frederick

Property: Hilton Garden Inn Frederick
Address: 7226 Corporate Ct, Frederick, MD 21703-8386
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Frederick
#2 Family Hotel in Frederick
#2 Business Hotel in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Frederick 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Hilton Garden Inn Frederick is located in the historic area of Frederick, MD. Surrounded by historical and cultural attractions along with the Maryland’s wine country, there is no shortage of places to visit while in town. During your downtime, enjoy free, high-speed internet access, heated indoor pool and fitness center. Order room service or visit the Great American Grill for a cooked-to-order meal. In a rush? Grab a microwavable meal and cool beverage from the onsite Pavilion Pantry. ... more   less 
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Also Known As:
Hilton Garden Inn Frederick Hotel Frederick
Hilton Frederick

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