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Hampton Inn & Suites Frederick-Fort Detrick
Ranked #2 of 22 Hotels in Frederick
Certificate of Excellence
Reviewed August 20, 2013

One of the first things I look for when I stay at a hotel is a friendly staff. Aside from one very nice woman who was found behind the desk, cleaning up breakfast, and driving the shuttle around, the staff was not very pleasant. It is as simple as looking up and smiling when guests walk into the door to simply asking how their stay was when they check out. When we walked in the door, the man at the desk looked up to acknowledge us, and then without saying anything or smiling went back to whatever he was doing on the computer. When I approached the front desk with a question, the two people there did not stop their conversation when I approached. They instead let it finish before looking at me, again without a smile. Why would someone want to stay at a hotel where they don't feel welcome? When the hotel made a mistake, instead of immediately offering a solution, Tara made it clear that the blame was on me, the guest, instead of taking ownership.

  • Stayed: August 2013, traveled with family
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1  Thank Katie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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594 - 600 of 717 reviews

Reviewed August 14, 2013

This is one if not the best Hampton we have ever stayed in. The staff was probably the friendliest we have ever come across. Every person had a smile and a kind greeting when you encountered them. We will definitely be back. Great job!!!!

Stayed: August 2013, traveled as a couple
Thank Beach_Fool_75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013

We stayed for a wedding it was a very pleasant and fast check in. The staff was wonderful, the rooms are clean. The AC worked good. Only down side is the elevators are very slow and the bathroom toilet made a funny sound. Overall good stay.

  • Stayed: August 2013, traveled with family
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Thank Brendah3150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2013

This stay was booked during a multi day driving trip, at about 1 am. Cheerful on the phone matched cheerful on our arrival and throughout our stay. Condition of property is top notch. Management and staff are to be congratulated for delivering quality and service beyond compare. Bravo.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Hampton
Thank Shawn R C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

LAUNDRY LIST: 1. No greeting from staff for being a Hilton Honors Member. Because they are in the office crunching on chips. 2. Pool is GREEN. Hot-tub is DARK GREEN. Jets don't work. Large clumps of hair all over pool deck. 3. Toilet does not stop unless you open the back yourself and fix it. After complaining, it was never fixed. 4. Inside shower door handle is down to your knees. The maids never report it. I report it and it still was never fixed. 5. Vents are very loud in the bathroom. The whooshing sounds like a space ship. 6. Breakfast goes until 10. At 9:30, there is no more food and no more coffee. Comment from staff. "Nothing else is being put out. You should have gotten up earlier." 7. General Manager, Donald Meaux refuses to speak with guests. Says to email him, because he "doesn't have time to deal with us."

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Hampton
6  Thank gwapnitsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

one of the nicest hotels ive stayed in and at a great price. we received a complimentary upgrade for our room. staff was courteous and helpful. the room was awesome and VERY clean. Will definitely stay again!

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013

Small rooms, in an older more difficult location to get to. Stayed here only because I wanted to mix-up our two stays in respective weeks. Service was nice at the front desk but no one went out of their way to really welcome us.

Pillows are poor and the beds meh....cheap. Breakfast was pretty good for a Hampton.

Will not stay at this location again.

Room Tip: Ask for a larger room, especially if you have kids. Our standard double was way too small for all o...
  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank pdqgp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Frederick-Fort Detrick

Address: 1565 Opossumtown Pike, Frederick, MD 21702-4313
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Frederick
#1 Business Hotel in Frederick
#1 Romantic Hotel in Frederick
Price Range: $114 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Frederick-Fort Detrick 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
With an ideal location in Maryland’s second largest city, the Frederick-Fort Detrick offers easy access to Fort Detrick along with all the other attractions of the city. Whether you prefer to take in the historical sites or stroll through the town, browsing antiques, this hotel is conveniently positioned for both business and leisure travel. And during your stay, enjoy a free, hot breakfast each morning, complimentary internet service, free parking, an indoor pool, fitness center and more. ... more   less 
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Also Known As:
Hampton Inn And Suites Frederick-Fort Detrick
Hampton Inn & Suites Frederick-Fort Detrick Hotel Frederick
Hampton Inn Frederick
Frederick Hampton Inn

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