We went to Madrones for my birthday with a few friends. We ordered a variety of items from Steak, Burgers, Seafood, spinach aritichoke dip and birthday cake. The baked potatoes were served with honey butter instead of real butter. We asked for regular butter and were brought more honey butter. Let me tell you that honey butter does not go well on a baked potatoe. One of our party members ordered a caesar salad, and it came out with no dressing. After our meal I told the waitress that it was my birthday and that I would like a piece of their famous chocolate cake. The cake was delivered and no birthday candle :< They do give you a complimentary piece of cheesecake, which I was not offered. When the check came it was split 3 ways. The waitress divided up the appetizer that "I " ordered and the piece of birthday cake that "I"ordered. I was pretty embarassed by this, but did not want to make a big deal about it. I called the next day to give them some feed back and they did NOT want to hear about any of the issues that I was calling about. They did not even answer the phone professionally. The answered the phone "HELLO" I said is this Madrones? She said "yes". I asked to speak to a manager and she asked very rudely "who is calling?" I gave her my name and she transferred me. I do not think the person who then took the call was really the Manager, if he was, shame on him. He did not want to hear any of the issues. And couldn't get me off the phone quick enough. I would think that a new restaurant would want to hear about how they could improve. And possibly offer some kind of discount for a future visit. I will definitely wait awhile before going back. The food was good enough to go back, but I really expect better services when paying these prices.