It seemed that the man working the front desk had just been hired off the street yesterday. He obviously did not have any customer service or hospitality training. He was rude, but I don't think it was intentional. He just had no idea how to interact with a customer. I blame the management for poor hiring, poor supervision, and poor training.
The room was fine. Nothing fancy, but no problems. The housekeeping staff did a good job each day.
The motel shares a lot with a low-end trailer park, which is a little concerning. The neighborhood, as a whole, isn't the greatest, but it's Barstow, what can you expect?
All things considered, I would probably stay there again the next time I'm in town. It's not horrible and is certainly better than most of the rat hole motels in the area.
- Official Description (provided by the hotel):
- The BEST WESTERN Desert Villa Inn is a moderately priced, pet friendly hotel conveniently located on Route 66 in quaint downtown Barstow, California. Offering all of the features and amenities that business and leisure travelers expect, the BEST WESTERN Desert Villa Inn is situated just minutes from the Amtrak station and only 71 miles from Ontario International Airport. Guests traveling to Barstow and through Barstow will all appreciate the friendly service and delightful accommodations provided by the BEST WESTERN Desert Villa Inn. ... more less
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- Also Known As:
- Best Western Plus Desert Villa Hotel Barstow
- Best Western Desert Hotel
- Best Western Barstow
- Barstow Best Western