My wife and I wanted to spend our anniversary in another old colonial inn like we did last year, but this time in Concord, so this place looked like a great option and I booked and paid for a deluxe suite for 4 nights. When we arrived however, we were given a regular room....which ended up being over the noisy bar where live entertainment plays late at night. I asked about the suite we booked and was told that was given to someone else for the next 2 nights and the entire inn was full and there wasn't anything they could do about it. The very nice woman at the front desk was obviously troubled by the mistake and gave us a $25 voucher for dinner to help appologize for the mistake and said that management would probably do more for us the next day. We are in the restaurant that night and found the menu rather limited and the $25 voucher didn't even cover either of our main entres let alone even half the meal.
The next morning other staff members at the front desk were unaware of the mixup and we had to explain the whole thing again but management didn't leave instructions for them so we had to check back again later....and again nothing was done so we spent another night in the noisy but otherwise very nice regular room. On the third day we finally spoke to a manager who helped us move over to the very nice suite in the Rebecca Guest House across the street and up a little. It's basically a 4 suite victorian house with hardwood floors, each with a kitchenette, living room, king size bedroom and a very tiny bathroom (at least that's how our suite was situated). This arrangement was what I originally booked and paid for for all four nights but we only got the last two nights here. No other compensation was offered so my wife asked them to do something and we were begrudgingly given 2 more $25 vouchers...which we used on a formal tea sitting the next morning (reservations needed) and they both didn't actually even cover all of that! $$$!
Upon checkout, the original front desk woman that we met when checking in was there again and was once again very appologetic and so nice that really, if not for her, I'd have dropped my 3 star rating to 2 for the entire experience.
Now about the rooms....
The normal room we had the first 2 nights was pretty nice, clean and semi spacious for an old colonial era inn. If it hadn't been over a loud bar / restaurant, it actually wouldn't have been a bad room to stay in at all. The TV was tiny and old but the WiFi worked great. The rooms are old and outdated but that is part of the charm of old inns like this.
The Rebecca Guests House suite we spent the last 2 nights in was very spacious and comfortable. Too bad the fireplaces in there aren't functional though! The hardwood floors are nice but not when you have small children running around on them in a suite above you. I would recommend requesting an upper floor suite if you choose to stay there.
We never really had any issues finding parking in the free lot behind the hotel and the location of the hotel is excellent to be able to walk to most of the downtown area shops and even to the train station where you can hop a ride into Boston for like $12 roundtrip.
The history of this area is awesome and we had a blast exploring it.
- Official Description (provided by the hotel):
- Concord's Colonial Inn is a full-service hotel in the heart of the quaint, charming town of Concord, MA. Nestled between historic sites of the North Bridge and Walden Pond, the Inn features 56 hotel rooms, two restaurants, and several small function spaces. The Inn is dedicated to preserving the rich New England history of the area, while providing the highest level of comfort and service to its guests. Concord's Colonial Inn features fully modern amenities, a 24 hour desk, daily housekeeping services and private baths in all of its rooms and suites to accommodate both the business and leisure traveler. The inn features multiple function rooms ideal for corporate meetings, weddings and small gatherings. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, Priceline, HotelQuickly, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Concord's Colonial Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Concord`s Colonial Hotel Concord