Stayed here for a night on the way home from our New England trip, we were booked for two nights but went home early and the women at the front desk wouldn't work with us to give us some money off the bill and was kind of rude not very friendly customer service. When we first got to the hotel the cleaning people were still cleaning in the halls so I asked for extra coffee for the room and she looked at me like I was from outer space or something. I finally got some but was afraid to ask for more creamer so I went to the Walgreens down the street. The beds were comfortable and room was clean the main complaint I had and was surprised to see that there was not a small refrigerator in the room. I didn't have anywhere to put my water or leftovers from Papa Razzi which has excellent food right next door.
- Official Description (provided by the hotel):
- Experience it all - the excitement of Boston nearby, historic sites, national parks and generous amenities - at this newly renovated Concord, MA hotel.You'll feel right at home at the BEST WESTERN at Historic Concord. Delight in the many amenities provided in each of the spacious, clean rooms, including cable and HBO® on a flat screen television, a coffee maker and free wireless Internet. Wake up after a great night's sleep and dig into a complimentary full breakfast buffet. Just 25 miles from Boston and only 12 miles from Cambridge, guests can easily explore the big city without having to pay for a room that's too pricey. Explore the area with Walden Pond, Old North Bridge, Orchard House, the Concord Museum, Minuteman National Park and Lexington Green all nearby. Retail therapy at Burlington Mall is just minutes away.Those traveling on business are ensured a productive trip with Welches, Tom Tom, Polaroid, Phoenix Controls, Stratus and Monster all located within six miles or less of this Concord, MA hotel. Hanson Air Force Base, FEMA, Tufts University, Boston University and Harvard University are also nearby.The relaxation and excitement continues on the property with our outdoor seasonal pool and fitness center - we're the only hotel in Concord that offers both. Get even more value out of your stay with access to an on-site restaurant and lounge, free parking, guest laundry and fax and photocopying services. We also serve freshly baked cookies each day - a delicious treat to help you unwind after sightseeing or working in the area.Our kind, helpful staff is ready to make your stay this pet friendly Massachusetts hotel a wonderful experience. ... more less
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- Also Known As:
- Best Western At Historic Concord Hotel Concord
- Best Western Concord
- Concord Best Western