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Reviews (719)
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All reviewspapa razzicookieshistoric concordrestaurant next doorsecond floorbreakfast roomoatmealoutdoor poolfree breakfastitalian restaurantnice stayconvenient locationno elevatorpotatoesgreat breakfastbed was comfortableclean rooms
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537 - 542 of 719 reviews
Reviewed October 1, 2013

We were pleasantly surprised to find such a comfortable hotel. The staff was excellent,the room spacious and clean and the breakfast hot and delicious. We will definitely recommend and return to stay here. Next door is a great restaurant,Papa Razzi that is iwithin walking distance. The fresh baked cookies at the desk were an unexpected and delicious treat.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Best Western
Thank lidia d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BetseeS, General Manager at Best Western at Historic Concord, responded to this reviewResponded October 3, 2013

Dear Lidia D

Thank you for that great review of your stay, glad to hear that you were so happy with your accommodations and our service. We appreciate both the recommendations and also your plans to return. We look forward to it!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2013

On our recent trip to Maine I wanted to visit Lex-Concord first and after reading reviews here decided on this hotel. It worked out well to visit the area. The rooms were large and clean and the staff was very helpful and friendly. The free breakfast was good and included some hot foods. I did notice a smell and the managers reply to one of the posters cleared that up for me. The smell was not overpowering but was there. We only stayed one night, but my wife and I both would recommend this hotel.

  • Stayed: September 2013, traveled as a couple
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1  Thank rbross50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BetseeS, General Manager at Best Western at Historic Concord, responded to this reviewResponded October 3, 2013

Dear rbross50

Thank you very much for sharing your experiences at our hotel with the Trip Advisor community, we especially appreciate it when a Top Contributor like yourself recommends us. Hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2013

We stayed at the Best Western in Concord, MA and were extremely pleased with the hotel. This is the third time we have stayed there and we have been pleased every time. It is very close to where my sister lives, so is very convenient. The entire staff is very friendly and helpful.

  • Stayed: September 2013, traveled with family
    • Value
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Review collected in partnership with Best Western
Thank Kaye K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BetseeS, General Manager at Best Western at Historic Concord, responded to this reviewResponded September 23, 2013

Dear Kaye K

Thank you so very much for that great review, we certainly appreciate your wonderful comments. And we look forward to your next visit!

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Reviewed September 17, 2013

For the Boston area this was well priced, easy to find and very clean. It is, however, about a half hour drive into the city center on roads that can be slow going.
The room decor was rather dark and not particularly cozy. The mattress was not as comfortable as those other chain hotels are offering these days and they have weird little half-size pillows, presumably some sort of cost-cutting issue but annoying if you change your sleeping position.
The toilet paper is indeed memorable -- you could probably read a newspaper through it!
Breakfast included hot dishes and the breakfast room was quiet and spacious. We appreciated the newspapers.

  • Stayed: September 2013, traveled as a couple
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Thank scrapple1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

We spent four days at the Best Western Concord while we traveled to Boston, Lowell and visited locally. It was conveniently located so that we could take the commuter train into Boston. We had a nice, clean room and were thrilled with the very extensive breakfast. All of the staff were very friendly and helpful. We will stay here again!

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Debra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BetseeS, General Manager at Best Western at Historic Concord, responded to this reviewResponded September 18, 2013

Dear Debra C

We love that, the THREE C's ..... cleanliness comfort,and care! Thank you so much and we look forward to seeing you again.

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