My 22 year old daughter made a reservation for Mother's Day for the 2 of us. We got there at 7, the reservation time, & were told it would be a few minutes wait. The place was only 2/3 full, & seemed to have adequate servers. We waited...and waited, eyeing the empty tables. The hostess and one of the waitresses reconfigured a couple of tables, moving them, chairs, etc. At around 7:20, my daughter asked the hostess how long before we might be seated. The hostess glared at us, ushered a long sigh, and huffily said "DON'T do this to me." We were stunned! What had we done, but wait patiently for our table after showing up on time? She took us to a table and slammed down the menus and walked off. When the waitress came over, we told her and asked to speak to the manager. The waitress said she had some bad news - the hostess WAS the manager, and we should go to their website & lodge a complaint. I don't think so! The food was good, but after that experience, we will not go back. It's a shame because it ruined the treat my daughter had eagerly planned for me, and a fun night out. We live in West Concord, & have been there many many times over the years. It's a shame this had to happen, & my poor daughter felt awful, but next year we'll know better.
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