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“Excellent Service, Convenient Location”

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TownePlace Suites Atlanta Buckhead
Ranked #108 of 173 Hotels in Atlanta
Reviewed March 19, 2013

I was impressed from the moment I walked into the hotel, receiving a VERY warm "Hello!" from Lauren at the front desk. My check in process was quick and painless, and Lauren went out of her way to accomodate my room request near a door or elevator, and even offered me a room on the first floor! This is important to me because I received a large number of packages shipped to the hotel, and was often running in and out, so convenience of location is a timesaver.

Upon my request for menus of restaurants in the area who deliver, Lauren provided me with a wide assortment from which to choose. She also made a recommendation which turned out to be

This property also offers free washers and dryers, and laundry soap and dryer sheets are available at their In A Pinch store. Everyone was helpful and kind, and I will most certainly return.
If I had to give any negative feedback it would be the business center computer was not working the morning of my departure so I could not print my boarding pass, and the closet in my Queen Suite could have used a light. Actually, the bedroom lighting could use a bit of improvement because the only full length mirror is in the bedroom on the closet doors, and it would have been nice to have more than ambient lighting available.

Overall, this is a superb hotel for the price. My experience was a good one!

Room Tip: Simply ask for what you want/need! Staff was quite helpful and accomodating.
See more room tips
  • Stayed: March 2013, traveled on business
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Thank 40WeeksOnTheRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula W, General Manager at TownePlace Suites Atlanta Buckhead, responded to this reviewResponded March 23, 2013

Thank you for taking the time to review our hotel. We appreciate your feedback and hope that you will stay again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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104 - 110 of 151 reviews

Reviewed February 18, 2013

Nice room. It was well equipped. I didn't use the kitchen but everything was there if I needed it. I liked the size and layout of the room. One minor problem was that there was not an accessible outlet near the bed and I had to plug in my phone across the room. Not a big deal, though. I guess they expected guests to cook their own breakfast, because the breakfast items were setup on the check in window and nothing was heated, all had to be microwaved.
Overall, this visit was good and it was close to where I had to be the next morning.

  • Stayed: January 2013, traveled on business
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1  Thank my89pickup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula W, General Manager at TownePlace Suites Atlanta Buckhead, responded to this reviewResponded February 22, 2013

Thank you for sharing your experience at our hotel. We appreciate your business and hope you will use us again on your next trip to Atlanta.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2013

Stayed here for 2 nights in late January. The 2 bedroom, 2 bath suite was super. There was a kitchen area with refrig, microwave, and stove. Dishes, pans, silverware, etc. were provided. There was small seating area and tvs in all the rooms. This was a perfect setup for my sister-in-law and her two (16 & 12) kids. We didn't cook but did use the refrig, & microwave to keep and heat up leftovers. The rooms were very clean though there were stains, in two of the rooms, on the ceiling from possible past leaks from the sprinkler system. The beds and multiple pillows were very comfortable and everyone seemed to sleep just fine. The exercise room was small, but we seemed to be the only ones to use it so that was OK. The staff was always pleasent and helpful. A special thanks to Lauren who checked us in, directed us to an Italian restaurant for dinner, and had baked chocolate chip cookies for the guests just before we had arrived. Mmm good! The free breakfast is simple, but enough to get you started on your day. We didn't use the free shuttle to a nearby MARTA station since we drove into Atlanta, but is was nice to know we had this option. The price was very resonable for all the space and suite amenities. It was a great place to stay just off of 85 and just a short drive to downtown.

  • Stayed: January 2013, traveled with family
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2  Thank brideforlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula W, General Manager at TownePlace Suites Atlanta Buckhead, responded to this reviewResponded February 7, 2013

Thank you for sharing your experience at our hotel. We appreciate your feedback and hope that you will stay with us again on your next visit.

Sincerely,
Paula Weaver

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Reviewed January 27, 2013

Stayed here for an overnight while visiting family. Great location in Buckhead, right off I85 and GA400. Room had internet, fridge, stove, nice tv and a great bed. Although this is geared to longer stays, it worked for one night. Nice continental breakfast in the morning and they do offer shuttle service to the Lindbergh Marta station.

  • Stayed: January 2013, traveled as a couple
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2  Thank Joseph T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula W, Manager at TownePlace Suites Atlanta Buckhead, responded to this reviewResponded January 30, 2013

Thank you for sharing your experience with us. We hope that you will return on your next trip to Atlanta.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2013

In town on business for several nights. This is a very nice hotel in a convenient location. Stayed in a suite and even had a dishwasher, large refrigerator and stove top...not that I used those! Very clean and breakfast was nice. Several restaurants and shopping within walking distance. Lauren at the front desk on night shift is a jewel. Would highly recommend staying here!

  • Stayed: January 2013, traveled on business
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1  Thank wheelthrower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula W, General Manager at TownePlace Suites Atlanta Buckhead, responded to this reviewResponded January 17, 2013

Thank you for providing us with feedback on our hotel. I will share your comments with our staff, especially Lauren. Please stay with us again on your next visit.

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Reviewed November 7, 2012

This is an excellent hotel - great location. Very convenient.

Nice area. We walked around the area at night and went to Il Bacio for dinner. We felt perfectly safe and comfortable in the area at night. There is a Target across the street and plenty of nearby shopping options. The hotel offers a limited shuttle service to the nearby Lindbergh MARTA rail station but we had a car. Parking is free.

The corridors outside the guest room have a slight assisted living facility feel.

Every member of the staff we encountered was incredibly professional - very kind, very warm, great hospitality. Breakfast was good. Absolutely no complaints.

  • Stayed: October 2012, traveled as a couple
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Thank MoreFFmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012

When checking, we were advised that the hotel was full, but kayak was still offering rooms.
The room layout was awkward & there was a waterstain/kick hole on the outside wall of bathroom. There wasn't good air circulation in the room. Breakfast was ok.

  • Stayed: October 2012
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Thank gatormike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula W, General Manager at TownePlace Suites Atlanta Buckhead, responded to this reviewResponded October 29, 2012

Thank you for taking the time to review our hotel. We appreciate your feedback and will certainly checkout the items you mentioned in your review.

Sincerely,
Paula Weaver
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Atlanta Buckhead

Address: 820 Sidney Marcus Blvd NE, Atlanta, GA 30324-5652 (Formerly MainStay Suites)
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #108 of 173 Hotels in Atlanta
Price Range: $129 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Atlanta Buckhead 2.5*
Number of rooms: 75
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Towneplace Suites Atlanta Buckhead Hotel Atlanta

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