I experienced a couple of MINOR glitches in service on my 1st night. I had a similar experience on the 2nd night and spoke with a manager. WOW!! Between the night manager (Ronnie), the chef whose name escapes me (SORRY) and two servers, I experienced five-star hotel service recovery! I even extended my stay. The issues were minor to begin with, the service recovery was OVER THE TOP! Every business has a glitch now and then. It's the response to the customer that counts! GREAT JOB!!!!!
- Official Description (provided by the hotel):
- DoubleTree Atlanta Airport is 1 mile from the Hartsfield Jackson Airport and only 7 miles from downtown Atlanta. We're close to both the Georgia Convention Center and Delta World Headquarters. We offer dining for breakfast, lunch and dinner at our Seasons Bakery and Grill and in-room dining. We have ample event space. Other amenities include complimentary WiFi, a pool, a fitness center and a business center. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Atlanta