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“Dirty and dated”

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DoubleTree by Hilton Hotel Atlanta Airport
Ranked #95 of 172 Hotels in Atlanta
Reviewed September 10, 2013 via mobile

Stayed one night after arriving into Atlanta on evening flight. This was a really disappointing hotel and I am usually a big fan of Doubletrees. The hotel is very dated and is well overdue a facelift. My room however was not very clean - lots of hairs in bath, around toilet, in sink and on the desk. Hotel couldn't change room but came to clean whilst I had dinner - bath was cleaned but the rest of the hairs were still there. I felt uncomfortable and grubby throughout my stay. The only redeeming feature was the meal which was good.

  • Stayed: September 2013
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Thank R P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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803 - 809 of 954 reviews

Reviewed September 10, 2013

I stayed at this property on consective weekends and was looking for a lower priced property convenient to the Atlanta airport as I was combining personal and business trips on consectutive weeks. I found an AARP rate well less than $100 for both stays, although standard rates were not much higher. I was a little leary due to the price, but had stayed at this property a few years ago. I was expecting the quality to have gone downhill, but was very surprised and pleased at the cleanliness and overall service. In addition, you have the option to leave your vehicle parked at the hotel while you travel by air and the daily price is less than options at the airport with 24 hour security. If you are looking for a lesser priced, good value property, I would recommend.

  • Stayed: August 2013, traveled on business
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Thank Jeff F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

The staff at this hotel was very helpful. They provided a wheel chair for us to use with our elderly mother and this made a big difference in our trip. The hotel was clean and well maintained. The location was great for a early morning departure time as it is near the airport.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Jeri U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

I come to the Atlanta area once a year and this is the first time I stayed at this Hotel. Probably, my best experience compared to the other Hilton chain hotels I have stayed in the past. Staff friendly, helpful and efficient. Very roomy, spacious and the food was good here. Highly Recommend.

  • Stayed: September 2013, traveled solo
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Review collected in partnership with DoubleTree by Hilton
Thank Irving O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013 via mobile

I had a great nights sleep and the hotel is super close to the airport. My only issue was the hot water. I got in the shower at 4 am, and it took about 15-17 minutes for my water to get hot.
If you stay, turn the water on and let it get hot first.

  • Stayed: September 2013
    • Value
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Thank cys12373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

Non-smoking room smelled heavily of smoke. I was offered a "refreshing" aka someone would come and spray Febreeze around....uggghhh!! After explaining my nose stuffs up due to smoke and perfume from Febreeze, I was assured the refresh would help and then after declining I got a begrudging offer to be moved to another room. I recognized that I was likely to get a worse room (retribution), so I declined.

  • Stayed: September 2013, traveled solo
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Review collected in partnership with DoubleTree by Hilton
Thank Daniel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013

Very nice, quiet setting for being so close to the airport. Maintainence of facilities was superb. The drivers. Adam, Tay, Steve and Aldrin were the best I've experienced in my decades of business travel. Now the downside. Room service was horrific. 4 week stay. I discovered that my sheets had not been changed until I asked at the start of week 4. Hotel publishes that this is done every 3 days. Not even close. Front desk staff friendly but not necessarily helpful

  • Stayed: August 2013, traveled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Tom E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Atlanta Airport

Address: 3400 Norman Berry Dr, Atlanta, GA 30344-5111
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #95 of 172 Hotels in Atlanta
Price Range: $113 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Atlanta Airport 3*
Number of rooms: 220
Official Description (provided by the hotel):
DoubleTree Atlanta Airport is 1 mile from the Hartsfield Jackson Airport and only 7 miles from downtown Atlanta. We're close to both the Georgia Convention Center and Delta World Headquarters. We offer dining for breakfast, lunch and dinner at our Seasons Bakery and Grill and in-room dining. We have ample event space. Other amenities include complimentary WiFi, a pool, a fitness center and a business center. ... more   less 
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Also Known As:
Doubletree Atlanta

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