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“Pretty dicey for a Doubletree but convenient for ATL”

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DoubleTree by Hilton Hotel Atlanta Airport
Ranked #94 of 173 Hotels in Atlanta
Madison, Wisconsin
Level 6 Contributor
122 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Pretty dicey for a Doubletree but convenient for ATL”
Reviewed March 31, 2013 via mobile

Scummy rooms - chipped paint, kind of dirty, door to bathroom got stuck opening. Shuttle guy is the best thing they have going. Wouldn't stay there again since there's so many choices near the airport. Really needs an upgrade. I usually like DT but this was more like a seedy manhattan ramada inn.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nunuthedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
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Sparta
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 21, 2013

To qualify this review, I only spent about 5 hours in the hotel as I had an early flight to catch and didn't get in until late.

The lobby and eating area seemed fairly new; however my room did not have that same feel and the fixtures and touches were lacking. Bed was comfortable and the room was spacious. Didn't have time to taste breakfast, but the two staff members I encountered were cheery and friendly. Additionally, the shuttle drivers were top quality guys that aren't afraid to talk which is nice when you are the only one on the shuttle at 1am....

  • Stayed March 2013, traveled on business
    • Value
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Helpful?
1 Thank Badgertravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pearland, Texas
Level 3 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 2, 2013

I am a DoubleTree afficiando. I am normally pleased with my stays and enjoy staying at the DoubleTree brand. The Atlanta Airport DoubleTree left a little to be desired. Lobby is nicely done in clean modern lines and the chairs are extremely comfortable. Staff si friendly as a whole.

Check-in went well until I went to my room. Room/hallway smelt like smoke. After dropping my bags I went back to the front desk to inform the clerk. After I informed the young lady I was simply told smoking shouldn't happen on the 7th floor. I went on to my meeting and didn't fight. Ic hose to tough it out as I was there for only one night.

Next morning I had breakfast with members if the team. Breakfast was well done. Cooked to order omelettes had fresh ingredients and were very light. As we visited, three individuals stayed on the 7th floor as well. They also commented that they smelt smoke in their rooms/hallway. Makes one wonder if the 7th floor used to be smoking!

Meeting rooms were nice and the cold cut lunch was good.

I went to the front desk to reserve the shuttle to the airport. I was asked how my stay was at the DoubleTree. I replied that my room smelt like smoke. Not an acknowledgement or apology. Well below the normal DoubleTree level of service.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maroon1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 21, 2013

Got stuck in Atlanta overnight because of the snowstorm in Feb. Shuttles were fine and everyone complaining seems to think there should be a continual line of them going back and forth. They come exactly at the top and bottom of the hour. It is that simple. The room i had was clean and well appointed. It was quiet, the staff were friendly and the breakfast buffet was good. Never got near the pool since it was way to cold for that. Otherwise this is a very good hotel at a good price.

  • Stayed February 2013, traveled solo
    • Value
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Helpful?
Thank MrBucanero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisla
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 12, 2013

Near airport; full service hotel, good service, friendly staff, all systems worked, good breakfast... all you really need... Parking charged extra, but watched all night... Nice interior, due to season - swimming pool out of question :-)

Stayed February 2013, traveled on business
Helpful?
Thank Henryk K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, UK
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 7, 2013

Taxi was about $8 from airport, took the free shuttle bus on the return trip. The noise from the nearby freeway and the AC in the room (which appears to be a common feature at DoubleTree hotels in the States!) was a problem - bring earplugs! Also, some rooms, maybe all, do not have window blinds so light floods into the room early in the morning.

On the plus side:The room was well furnished and comfortable. The staff were friendly and there was free WiFi in the hotel. There was a good selection of bottled beer at the bar and breakfast was good, especially the omelettes cooked to order.

Room Tip: Try to find a room with blinds
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Swiss-skier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 7, 2013

Nice hotel but you HAVE to pay to park !! Parking is not free !! Hotel was clean but we didn't have a microwave or refrigerator. Bed was big, bathroom was clean nice hotel i would stay here here again.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Nicki G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Atlanta Airport

Property: DoubleTree by Hilton Hotel Atlanta Airport
Address: 3400 Norman Berry Dr, Atlanta, GA 30344-5111
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #94 of 173 Hotels in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Atlanta Airport 3*
Number of rooms: 220
Official Description (provided by the hotel):
DoubleTree Atlanta Airport is 1 mile from the Hartsfield Jackson Airport and only 7 miles from downtown Atlanta. We're close to both the Georgia Convention Center and Delta World Headquarters. We offer dining for breakfast, lunch and dinner at our Seasons Bakery and Grill and in-room dining. We have ample event space. Other amenities include complimentary WiFi, a pool, a fitness center and a business center. ... more   less 
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Also Known As:
Doubletree Atlanta

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