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“Good hotel, poor breakfast”

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Hampton Inn & Suites Atlanta - Downtown
Ranked #41 of 171 Hotels in Atlanta
Certificate of Excellence
St. Paul, Minnesota
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good hotel, poor breakfast”
Reviewed March 11, 2013

I've stayed at this very convenient hotel a number of times (and usually stay in Hampton Inns), and have never been disappointed. The hotel was, as usual, clean and comfortable, with very good service. My sole complaint has to do with the breakfast: I usually have decaf coffee (a necessity), oatmeal and orange juice -- but there was no decaf (they had completely run out of decaf), the oatmeal was not fully cooked (yuck), and the orange juice was little more than orange flavored water -- either incorrectly prepared or purposely diluted. Not a big deal, but clearly some supervision is needed.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lecitoyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
161HamptonGM, General Manager at Hampton Inn & Suites Atlanta - Downtown, responded to this review, March 14, 2013
Dear lecitoyen,

Thank you for taking a few minutes to post a review about your recent stay here at the Hampton Inn & Suites Atlanta Downtown.

I’m glad you continually find our accommodations and customer service exceed your expectations. Thank you for pointing out some of your concerns about Breakfast. I had a meeting with the staff to review your experience and I put in a service call to have the juice machine calibrated to ensure the proper consistency.

Thank you for your continued loyalty to the hotel. We look forward to having you stay with us next time you travel back to Atlanta.

Hospitably Yours,
Andrew May – General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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usa
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 6, 2013

Spent one night before spending 4 nights at Embassy Suites. Our meetings were at the Georgia World Congress Center and the Embassy Suites were closer. There was no comparison. Hampton Inn excelled in customer service. Breakfast was excellent. Loved the Breakfast in a Bag to go.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ellendura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
161HamptonGM, General Manager at Hampton Inn & Suites Atlanta - Downtown, responded to this review, March 8, 2013
Dear ellendura,

Thank you for taking an opportunity to post a great review about your recent stay here at the Hampton Inn & Suites Atlanta Downtown.

I’m so glad you found our accommodations and customer service exceeded your expectations. Our staff takes great pride in providing excellent service to all our guests so it’s always rewarding to hear the success stories.

We look forward to having you stay with us next time you travel back to Atlanta

Hospitably Yours,
Andrew May – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tweed Heads, Australia
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 3, 2013

We are always comfortable with Hampton Inns but this one ticks all the boxes. Right in the centre of downtown, walking distance to lots of attractions and across the road from the revolving restaurant, Sun Dial. Reasonably priced parking.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Donna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
161HamptonGM, General Manager at Hampton Inn & Suites Atlanta - Downtown, responded to this review, March 5, 2013
Dear DJWTweedHeadsNSW,

Thank you for taking an opportunity to post a great review about your recent stay here at the Hampton Inn & Suites Atlanta Downtown.

I’m so glad you found our accommodations and location to meet or exceed your expectations.

We look forward to your return visit in the near future!

Hospitably Yours,
Andrew May – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
1 review
Reviewed February 21, 2013

The Hampton Inn was very clean and moderate. The service was good and friendly. It's a little bit of walking distance for colder tempatures if your going to the Georgia Aquarium etc but for the spring and summer it would be find. For the price you would expect a little more.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
161HamptonGM, General Manager at Hampton Inn & Suites Atlanta - Downtown, responded to this review, February 25, 2013
Dear Wendy M,

Thank you for taking an opportunity to share your experiences about your recent stay at the Hampton Inn & Suites Atlanta Downtown.

I’m so glad you found our accommodations clean and moderate and the staff members friendly.

We hope to see you in the near future for a return visit.

Hospitably Yours,
Andrew May – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
210 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed February 17, 2013 via mobile

Nice feel to this hotel. Front desk staff attentive and friendly. The lobby is nice as was the room. May need better fitting curtains a lot of light came in from the street. Breakfast tasty and plenty it it. It is in a good location and really is a good deal on nice hotel among some really expensive properties in the area.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hockeybo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
161HamptonGM, General Manager at Hampton Inn & Suites Atlanta - Downtown, responded to this review, February 21, 2013
Dear Hockeybo,

Thank you for taking an opportunity to post a great review about your recent stay here at the Hampton Inn & Suites Atlanta Downtown.

I’m so glad you enjoyed the hotel breakfast and found our great location convenient to everything downtown. Also, thank you for pointing out the friendly and attentive staff. I will be sure to share your comments with the team.

Please come see us again soon.

Hospitably Yours,
Andrew May – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TOA ALTA
Level 2 Contributor
7 reviews
4 hotel reviews
Reviewed February 8, 2013

Last January I stayed here for business. It was perfect for whatever you want to do at Atlanta. Close to a lot of good restaurants, CNN, World of Coca Cola and the Atlanta Aquarium were walking distance, Georgia Wolrd Congress Center as well. Hotel Staff, from front desk, managers and room maid were absolutelly friendly. My room, lobby, elevators and meeting rooms were in perfect condition, but, most of all, an exellent hot breakfast will support you every morning. At the end of the day, hot coffe and cookies will wait you at the lobby. Thanks Hampton Staff. You all make me feel at home.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DAVID D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
161HamptonGM, General Manager at Hampton Inn & Suites Atlanta - Downtown, responded to this review, February 21, 2013
Dear David D,

Thank you for taking an opportunity to post a wonderful review about your recent stay here at the Hampton Inn & Suites Atlanta Downtown.

I’m so glad you found our location and accommodations perfect for all your needs.

Please come see us again soon, we would love the opportunity to be your home away from home the next time you travel to Atlanta!

Hospitably Yours,
Andrew May – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunnyvale, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 20, 2013

I stayed here for 8 night under the same reservation. However, the hotel asked me to move and down grade me the room during my stay. I was not really understand why as it should be the same room under my reservation. The staff told me that the room that I was staying is no longer available.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AOFSOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
161HamptonGM, General Manager at Hampton Inn & Suites Atlanta - Downtown, responded to this review, January 22, 2013
Thank you for your recent review of our hotel. I apologize that we were unable to accommodate the type of room you reserved throughout your stay. We have emailed you personally as to why you were unable to stay in the same room which was discussed and agreed upon when you modified your reservation at check-in.

Hospitably Yours,
Andrew May – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Atlanta - Downtown

Property: Hampton Inn & Suites Atlanta - Downtown
Address: 161 Ted Turner Dr NW, Atlanta, GA 30303-2018
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#31 Family Hotel in Atlanta
#45 Business Hotel in Atlanta
#59 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Atlanta - Downtown 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites Atlanta-Downtown hotel housed in a beautifully renovated historic building. Listed on the National Register of Historic Places, our hotel in downtown Atlanta was built in 1927 and provides a charming retreat with modern amenities. We are within walking distance to many attractions. Stroll through Centennial Olympic Park and splash in an interactive fountain or enjoy a concert. Observe what goes on behind the scenes during a CNN Studio Tour at CNN Center, just a few blocks away. Attend an Atlanta Falcons football game at the Georgia Dome. Phillips Arena offers sporting events, concerts and more. Explore the World of Coca-Cola, featuring a gallery dedicated to Coke and pop culture. Visit the campuses of Georgia State University or Georgia Tech University. Delta, Georgia Pacific and other major companies are blocks from our hotel in downtown Atlanta. Reserve one of our 119 guest rooms and suites featuring king- or queen-sized beds. Enjoy the extra space provided in a guest room with a separate living room or seating area with a sofa bed. One-bedroom suites provide a private bedroom and a wet bar with mini-refrigerator and microwave. Connect to free WiFi to surf the web during your stay at our hotel in downtown Atlanta. Work at the spacious desk in a comfortable ergonomic chair. If you prefer, use the convenient lap desk while relaxing on the bed. Watch your favorite cable channels on the 37-inch flat-screen HDTV. ... more   less 
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Also Known As:
Hampton Inn And Suites Atlanta Downtown Hotel Atlanta
Hampton Inn Atlanta
Atlanta Hampton Inn

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