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“Good Value, Great staff”

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Barclay Hotel Atlanta Downtown
Ranked #114 of 173 Hotels in Atlanta
Scottsdale, Arizona
1 review
“Good Value, Great staff”
Reviewed August 30, 2010

While the Quality Hotel is an old war horse that has seen better days, Bill Moore, the new manager, is making sure that it is turned around properly. It is not in the deluxe category, but it is a very good value and is close to the Wold Congress and the Geaorgia Dome, the MARTA station as well as restaurants, which makes it ideal for business and personal travel. Bill in on duty 7 - 7 and available to solve every problem with a personal touch. In this day and age, you can't ask for more.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank manonawave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enoch D, Guest Relations Manager at Barclay Hotel Atlanta Downtown, responded to this review, August 26, 2016
manonawave,

Thank you for your review. I'm glad to read that you enjoyed your stay. We hope to see you again when you next travel to Atlanta. Since your stay, we have been actively working to improve our services, responsiveness, and the functionality of our products to ensure things are operating as they should. We have been updating and upgrading our rooms and the general appearance of our property. I hope you have safe travels in the future.

Best Regards,

Enoch D.
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412 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Paris, France
1 review
Reviewed August 18, 2010

The title says it all. Free parking, too. Probably can't be beat for downtown Atlanta.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sretlav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enoch D, Guest Relations Manager at Barclay Hotel Atlanta Downtown, responded to this review, August 26, 2016
sretlav,

Thank you for your review. I'm glad to read that you enjoyed your stay. We hope to see you again when you next travel to Atlanta. Since your stay, we have been actively working to improve our services, responsiveness, and the functionality of our products to ensure things are operating as they should. We have been updating and upgrading our rooms and the general appearance of our property. I hope you have safe travels in the future.

Best Regards,

Enoch D.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 15, 2010

Pros:
Nice lobby, comfort of bed, good selection of breakfest, right at downtown.
Cons:
Room not clean, stains everywhere. Cleaned towls with stain and hair on it.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoveTrav8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enoch D, Guest Relations Manager at Barclay Hotel Atlanta Downtown, responded to this review, August 26, 2016
LoveTrav8,

Thank you for your review. Since your stay, we have been actively working to improve our service level, responsiveness, and the functionality of our products to ensure things are operating as they should. We have been updating and upgrading our rooms and the general appearance of our property. I hope you have safe travels in the future.

Best Regards,

Enoch D.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Atlanta hotels

Detroit, Michigan
1 review
Reviewed August 13, 2010

Issues regarding comfort and accommodations were addressed relatively quickly and successfully. Bill at the front desk was very friendly and helpful. This type of service is what makes a hotel stay worth repeating! If you are ever in the Atlanta area and need a place within walking distance to the convention center that is safe, friendly, helpful and provides an awesome free breakfast...stay here!

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheshire76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enoch D, Guest Relations Manager at Barclay Hotel Atlanta Downtown, responded to this review, August 26, 2016
Cheshire76,

Thank you for your review. I'm glad to read that you enjoyed your interactions with our staff, and were able to take advantage of and enjoyed our breakfast options. We hope to see you again when you next travel to Atlanta. We do love our location downtown and I am glad to hear that you were able to enjoy our proximity to local attractions. Since your stay, we have been actively working to improve our service level, responsiveness, and the functionality of our products to ensure things are operating as they should. We have been updating and upgrading our rooms and the general appearance of our property. I hope you have safe travels in the future.

Best Regards,

Enoch D.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
Reviewed August 12, 2010

Considering the location to the Omni Conference Center the Quality Hotel Downtown was a good value but I am not sure that it was a great value as the Omni and alternative hotel was sold out by the time I made my reservation.
Bill Moore, The General Manager, was a pleasure to chat with and has done an great job training the staff in making the guest feel comfortable.
The hotel was a little run down, more then other Choice Hotels I have stayed at.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NightTraveler_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enoch D, Guest Relations Manager at Barclay Hotel Atlanta Downtown, responded to this review, August 26, 2016
NightTraveler_10,

Thank you for your review. I'm glad to read that you enjoyed your stay. We hope to see you again when you next travel to Atlanta. Since your stay, we have been actively working to improve our services, responsiveness, and the functionality of our products to ensure things are operating as they should. We have been updating and upgrading our rooms and the general appearance of our property. I hope you have safe travels in the future.

Best Regards,

Enoch D.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
3 reviews
Reviewed August 12, 2010

What more could you ask for? Unless you are seeking a "luxury getaway" or a "convention type" location, Quality Hotel Downtown is perfect for the business traveler with expense accountability or a weekend expeditioner looking for a convenient, not-break-the-bank and no-to-little driving location to many downtown landmarks...CNN, Centential Park, Philips, GA Aquarium, etc.
The staff is extremely helpful, making for a pleasant experience. Bill and Chandra were great, ensuring comfort and confidence. The facility itself is not brand new, but it's cared for and clean,..even quaint in many ways. The beds were comfortable, the linens were new and fresh smelling. Tv's worked well, Internet was included, though parking is $10 daily ( cheaper than most park-and-pays).
I will finish with this thought...many times, as a" metro" Atlantan, I've preferred to stay intown versus driving 30-50 miles back to the suburbs after a convention, concert or ball game for obvious reasons. This fine establishments allows me to do so with comfort and confidence, and without "spend guilt." Love it.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bevlyjean65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enoch D, Guest Relations Manager at Barclay Hotel Atlanta Downtown, responded to this review, August 26, 2016
bevlyjean65,

Thank you for your review. I'm glad to read that you enjoyed your stay. We hope to see you again when you next travel to Atlanta. Since your stay, we have been actively working to improve our services, responsiveness, and the functionality of our products to ensure things are operating as they should. We have been updating and upgrading our rooms and the general appearance of our property. I hope you have safe travels in the future.

Sincerely,

Enoch D.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Forsyth, Georgia
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 31, 2010

One of the best stays we've experienced! The staff at this Quality is outstanding and is very knowledgeable about the downtown area. The manager went out of his way to make everyone staying here feel welcome. When we weren't quite sure how to get to one of the more out of the way museums, he quickly printed us up a map.

It is a well maintained older hotel. Rooms were clean and taken care of very well. We enjoyed a great breakfast in the dining area. Secured parking deck is right across the street. Plenty of great restaurants nearby and just a 5 minute walk to Underground Atlanta. We just wished we could stay longer!

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jedipastorken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enoch D, Guest Relations Manager at Barclay Hotel Atlanta Downtown, responded to this review, August 26, 2016
jedipastorken,

Thank you for your review. I'm glad to read that you enjoyed your stay. We hope to see you again when you next travel to Atlanta. Since your stay, we have been actively working to improve our services, responsiveness, and the functionality of our products to ensure things are operating as they should. We have been updating and upgrading our rooms and the general appearance of our property. I hope you have safe travels in the future.

Best Regards,

Enoch D.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barclay Hotel Atlanta Downtown

Property: Barclay Hotel Atlanta Downtown
Address: 89 Luckie St NW, Atlanta, GA 30303-2107
Location: United States > Georgia > Atlanta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #114 of 173 Hotels in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Barclay Hotel Atlanta Downtown 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Quality Hotel in downtown Atlanta. Located minutes away from the downtown attraction you want to see, such as the Georgia Aquarium, Coca-Cola Factory, Tabernacle & many more. ... more   less 
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Also Known As:
Quality Hotel Atlanta
Quality Inn Atlanta
Quality Hotel Downtown Atlanta

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