The Residence Inn Atlanta Downtown is a nicer than average establishment. The staff was exceptionally friendly, and the property is in a charming building that is on the National Register of Historic Places.
The address of the hotel, unfortunately, is not the address of the most used entrance--and the one where valet parking is located. The building is on a trapezoid-shaped block, and the entrance is directly opposite Peachtree Street on Forsythe Street. If you're headed south on Peachtree, you cannot turn right on Williams, the street immediately after the hotel; instead, you must go one more block to turn right on Luckie, then right on Forsythe. The Residence Inn is then one block north on your right.
The location is between the touristy areas of Downtown Atlanta and Underground, very close to the Peachtree Center MARTA station. There's a Quizno's next door and a Dunkin Donuts also very close. It's an easy walk to several restaurants and other hotels in the area.
The building doesn't occupy much space, so there aren't many rooms on each floor, just lots of floors. The elevators seemed capable of handling the customers in a mostly timely manner.
Our room was a king studio layout: large room, sleeping area, living area, and kitchen area, and a bathroom. The bath and the kitchen had granite countertops, and the kitchen had a stainless fridge, dishwasher, and microwave, as well as two-burner cooktop, and a nicely deep sink.
Oddly, there were two phones, but neither were on the desk/table. The complimentary wifi was sufficient.
The staff seemed to be exceptionally friendly, and this mostly made up for the occasional glitch in service. There were a couple of times when we called for our car, waited on the street for some time, then inquired to find the valet staff had not gotten the request.
We arrived at the hotel on a Thursday evening about 6:55, assuming we had missed the complimentary wine, beer, and snacks... but we were told it would be continuing for another 20 minutes or so; however, when we got there about five minutes later, all the beer, wine, and food had been taken up. There were still folks socializing, but no food or drink.
I also arrived back at the room late one afternoon to find the housekeeper had started the dishwasher--to clean the already clean dishes that were in it? When it got to the dry cycle, we began to smell a plastic burning smell. At first I dismissed this as the smell of a new appliance warming up, but when I began to look for my shot glass, I began to realize what the smell was. The housekeeper had put the plastic shot glass I use on trips in the diswasher. Because it's light and small, it ended up on the drying element, becoming one with it.
The night manager came to our room to break it out of the dishwasher and offered a couple of beers as a consolation for my lost shot glass. I was amused.
Breakfast was fairly good, but it got to be predictable. The small buffet offered scrambled eggs, sausage, and biscuits--and alternated between sausage gravy and breakfast potatoes. It also featured waffles, oatmeal, and grits. However, they often ran out of both grits and eggs and were slow to re-fill them. Additional items included assorted breads, cold cereals, and toppings for eggs and grits.
There is a small "gym" near the breakfast room with a few aerobic machines as well as some fixed dumbells. According to the website and a sign in the small gym, guests can also use the Gold's Gym down the street. After speaking to the staff at the hotel, I also found that guests can have the staff arrange for guests to use the pool at the Atlanta Marriott Marquis just a few blocks away. The staff also said guests could use the Marquis' sauna and steam rooms; however, there is a $20 fee for their steam room, which is only open the hours that their Spa is open, and they have no sauna. Their pool, however, is stunning!
To sum it up, the Residence Inn Altanta Downtown is a reasonably nice property, a few glitches, but mostly a good place to stay.
- Official Description (provided by the hotel):
- The Residence Inn by Marriott Atlanta Downtown is nestled in the heart of thriving downtown Atlanta. Situated on world famous Peachtree Street, enjoy the convenience of being only 9 miles from Hartsfield-Jackson International Airport and across the street from the MARTA transit system, with direct access to Hartsfield-Jackson. Located in the historic and beautifully converted Haverty's building, Residence Inn Atlanta Downtown exudes the charm and character of a bygone era with a contemporary flair. Well appointed and spacious, our suites offer full kitchens with granite counter tops, stainless steel appliances, flat screen televisions, and complimentary wi-fi throughout. ... more less
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- Also Known As:
- Residence Inn Atlanta Downtown Hotel Atlanta
- Atlanta Residence Inn