We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Hotel but with a few minor issues”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
DoubleTree Suites by Hilton Hotel Atlanta - Galleria
Ranked #57 of 172 Hotels in Atlanta
Greenville, United States
1 review
“Great Hotel but with a few minor issues”
4 of 5 bubbles Reviewed November 25, 2013

Basically a great hotel; although we did experience filthy linen on the sofa bed, spotty cable issues and unruly children running wild in the hallways after midnite. But that being said, the room was clean and the bed in the bedroom was clean and comfortable. Hotel staff was professional and apologetic regarding our issues. And of course, the cookie was awesome! All-in-all, I would recommend the hotel.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Pattimarie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

775 reviews from our community

Traveler rating
    328
    190
    124
    74
    59
See reviews for
201
154
41
274
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Atlanta, Georgia, United States
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed November 19, 2013

Cons: at check in 3pm rooms are still unavailable due to housekeeping still in progress so initial suite booked not available, either lower noiser floor rooms near the banquet rooms which have doors open blasting reception music or upper level rooms(few due to continuing housekeeping) with out dated,stained, or not well cleaned whirlpool tubs instead of stand alone cleaner showers- apparently housekeeping has closets located on the floors that they loudly bang their carts in and out of early in the morning like 7am til checkout, the front desk is completely unaware of the disruption it causes and just says she will check into it which doesn't resolve anything. Not a business or quiet sleeping kind of hotel- music blasting up to the forth floor past 8 then ridiculously loud carts banging and sliding out of closet early mornings, front desk nonchalantly address reason for noisy staff with humor, though waking up to that, after hours of music isn't funny at all--Pros: tasty cookies at check-in

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Live_Love_Life_Trips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, United States
1 review
3 of 5 bubbles Reviewed November 18, 2013

Food was great, service at front desk was great. Room service with no smile. Room was a bit dirty---carpet had a strange powder scattered on the floor, couch had a huge oil-type stain. I expected a lot more from Hilton.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Greg A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
columbia, United States
2 reviews
5 of 5 bubbles Reviewed November 15, 2013

Great hotel. I am very particular and have stayed at many top notch hotels but this is definitely one of the best. The suites are large and everyone is helpful...from the lobby to housekeeping...they make sure you are taken care of. If you prefer quiet rooms and are choosing a balcony opt for a higher floor. I rate this hotel A+.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Damien C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 15, 2013

I told the Associate that I was a HHonor Member and they could not find me in the system. Then I am ask for a review. The Hotel is wonderful and we always frequent them but, we would like to have a better way of tracking individuals when traveling and not have their membership cards with them. Thanks

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Charlotte J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murfreesboro, United States
1 review
5 of 5 bubbles Reviewed November 15, 2013

We loved the separate bedroom from the mini kitchen & living room. The bed was so comfortable and we ABSOLUTELY LOVED the large jacuzzi tub!! The hotel was so conveniently located to all the clubs and restaurants we visited. I can't wait until our next trip to Atlanta to stay here again.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Amy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
3 of 5 bubbles Reviewed November 12, 2013

Nice hotel in regards to appearance, and cleanliness. Staff is unprofessional! Asked to speak to a manager and was told one was not available and would not be available until the morning. This was after waiting for 15 minutes. It was 4:00 in the afternoon. The front desk staff would benefit from a lesson in professionalism.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Allysen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Atlanta hotels
Buckhead
Wingate by Wyndham Atlanta/Buckhead
Show Prices
Show Prices
Show Prices
Cumberland
Wyndham Atlanta Galleria
Wyndham Atlanta Galleria
#52 of 172 in Atlanta
4.0 of 5 bubbles 1,068 reviews
Show Prices
Show Prices
Show Prices

Been to DoubleTree Suites by Hilton Hotel Atlanta - Galleria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree Suites by Hilton Hotel Atlanta - Galleria

Property: DoubleTree Suites by Hilton Hotel Atlanta - Galleria
Address: 2780 Windy Ridge Parkway, Atlanta, GA 30339
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#81 Business Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Atlanta - Galleria 3.5*
Number of rooms: 154
Official Description (provided by the hotel):
Beautiful Guest Suite Hotel located in the heart of the Cobb Galleria Business District. Each suite is 600 sq. ft. with a parlor and seperate bedroom, some have Jacuzzi tubs and some have walkin showers. Property offers 5,000 square feet of flexible Meeting Space to accommdate up to 250 guests. Close proximity to major interstates and Downtown Atlanta attractions. Within walking distance to dozens of restaurants, shopping and entertainment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Hilton Hotels Direct, Travelocity, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your DoubleTree Suites by Hilton Hotel Atlanta - Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Guest Suites Atlanta-Galleria Hotel Atlanta
Doubletree Hotel Atlanta Galleria
Doubletree Atlanta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing