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Courtyard Atlanta Cumberland/Galleria
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Reviews (189)
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All reviewsbistro staffunderground garagemall across the streetminute drive to downtownhotel is very conveniently locatedindoor pool and hot tubthe cheesecake factoryball parkbusiness tripcobb energythe maintenance mannice hotelnice poolnice stayparking situationstarbucks coffeehotel shuttle
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117 - 122 of 189 reviews
Reviewed April 22, 2014

There's no signage to tell you where to park and there's no easy way in. The person at the desk was helpful, but took a phone call ahead of a customer at the desk. The room was fine, and had I not been driving, I would doubtless have liked the hotel better. Things just aren't well marked. It's easier to get around the Courtyard in DC or Manhattan than this one. But it is close to the mall.

Room Tip: Try to get in and out at times other than rush hour. It's crazy.
  • Stayed: April 2014, traveled on business
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Thank 414Bookworm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don G, General Manager at Courtyard Atlanta Cumberland/Galleria, responded to this reviewResponded April 23, 2014

Thank you for choosing to stay with us and for taking the time to share your thoughts. We are in the process of updating some of our signage to help eliminate confusion concerning registration and parking. We always strive to improve and look forward to another opportunity to serve you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014

Stayed here on business. Convenient to the area I needed to be in. Staff was very friendly and helpful. Room was nicely done and clean. Cumberland mall is across the street with several good dining options. Will definitely stay here again.

  • Stayed: March 2014, traveled on business
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Thank Glenna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don G, General Manager at Courtyard Atlanta Cumberland/Galleria, responded to this reviewResponded April 13, 2014

Thank you for your response, particularly about our staff service. We strive to deliver the best and most attentive service. We look forward to the opportunity to serve you again.

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Reviewed January 31, 2014

The manager. Rod, and his staff (especially Walter) were stellar in taking care of everyone, registered and non-registered guests during the snow storm. Providing places for peoplr to sleep in the lobby and restaurant and serving food, all with a big smile, calmed everyone, and made everyone feel welcome and comfortable. I am most impressed with the rooms; but every staff member makes this hotel a preferred hotel. As a Marriott platnium elite lifetime member, this is the best Courtyard I have stayed in; ever!

  • Stayed: January 2014
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Thank judymo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2013

This was a nice hotel to stay in. It is very close to the interstate and within a few minutes of downtown Atlanta. My room was spacious and clean. I used my AAA card and received a free breakfast which is made to order and was delicious. Parking was in a covered garage next to the hotel. I will stay here again.

Stayed: November 2013, traveled with family
Thank msroy616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don G, General Manager at Courtyard Atlanta Cumberland/Galleria, responded to this reviewResponded December 31, 2013

Thank you for the positive words. We look forward to serving you when you return.

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Reviewed December 10, 2013

We held our regional meeting at this courtyard this past weekend. The meeting was very easy to locate from the main lobby. The customer service was excellent in every way. I had trouble connecting to the internet in the room. Called main desk to notify him of the internet service. Within minutes a service representive was at the door. He connected the internet very quickly. The room was extremely clean and very close to the elevators. It was a pleasant stay at this courtyard.

  • Stayed: December 2013, traveled on business
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Thank charlessokowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don G, General Manager at Courtyard Atlanta Cumberland/Galleria, responded to this reviewResponded December 12, 2013

Thank you so much for sharing your experience. I am very glad that your meeting and stay was productive and successful.

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