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“Awesome place, but not for sleeping in”

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DoubleTree by Hilton Hotel Atlanta - Northlake
Ranked #68 of 173 Hotels in Atlanta
Snellville, United States
1 review
“Awesome place, but not for sleeping in”
4 of 5 bubbles Reviewed May 1, 2014

I enjoyed the check-in experience. Enough information was given, leaving no room for questions. The rooms were very comfortable and staff were great. Morning housekeeping crew interrupted sleep with unnecessary knocks on the door and hall conversations a little more than anticipated, but overall. Great place!

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Roszetta S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this review, May 5, 2014
Thank you for your comments. I am glad to hear you enjoyed our hotel but am disappointed to hear we interrupted your sleep. I will be sure to pass along your comments to my housekeeping manager so he may address this with our team. We hope to have you as a guest next time you are in Atlanta. We appreciate your business.

Sincerely,
Brett DeLoach
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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705 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (69)
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English first
Phoenix, Arizona
Level Contributor
450 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 bubbles Reviewed April 30, 2014

Big day on the road culminated with a stay at this delightful property. Very inviting lobby and competent, friendly and efficient check-in gave a great first impression that just kept giving. The comfortable and accommodating room was very quiet in spite of its proximity to the elevator. Nice fitness center, water works in the lobby, fresh fruit at the desk, strong WiFi were all solid indicators for me. Came back from a business meeting late and thought the bar would be closing; very friendly barkeep not only maintained my level of hydration but showed my some great wines. GREAT sleep, wonderful water pressure—really, this place met all my needs. And it was surprisingly affordable. Nice job, DT staff; I’ll be back!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beeedell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this review, May 5, 2014
Thank you for your comments and I will be sure to share them with my team. I am glad to hear you enjoyed our hotel! We hope to have you as a guest next time you are in Atlanta. We appreciate your business.

Sincerely,
Brett DeLoach
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed April 30, 2014

RUN. My family stayed here and we got two rooms with an adjoining door. When we opened the door between the rooms, we discovered a loaded diaper in the space between rooms. I cried. Hours later, the pungent smell from the soiled paper undergarments still lingered in the air.
The next morning, I woke up eager for a new beginning. I opened the balcony door for some fresh air and instead inhaled the foul odor of cigarettes, which were still laying on the ground. Also, the balcony had about 3 inches of space in which to stand. It was fabulous. :(
I decided to then take a shower. Just when everything was going smoothly, disaster struck. The cleaning staff had not replaced my dirty towels. Instead, they simply folded the moist and filthy drying utensils and let me fend for myself. I was so scared. Please, protect your families and their innocence. RUN WHILE YOU STILL CAN. PLEASEEEEEEEE.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angryyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this review, May 5, 2014
Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Dirty rooms are not typical at our hotel, and we appreciate that you brought this to our attention. We have discussed this with our staff and will make every effort to be sure our rooms meet the highest housekeeping standards. We appreciate your business.

Sincerely,
Brett DeLoach
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 30, 2014

Have stayed here many times for business and it is a fine hotel. The staff is great and will shuttle you around the Tucker area!

The rooms are large and very comfortable with everything you might need.

The gym is well equipped and never really crowded so that is nice too, love the Precor Treadmill!

The attached Marlowe's restaurant is top notch, the food is great and they also have a great beer selection.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeremy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this review, May 5, 2014
Thank you for your comments. I am glad to hear you enjoyed our hotel! We hope to have you as a guest next time you are in Atlanta. We appreciate your business.

Sincerely,
Brett DeLoach
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Schaumburg, IL, United States
1 review
3 of 5 bubbles Reviewed April 28, 2014

It's a beautiful hotel, but I heard every little noise coming from the room next door. And don't forget to pack anything, they really don't have anything available if you need to buy something. The "sundries" consisted of a couple of vending machines. The restuarant on site (Marlowes)was great. And, the location of the hotel is good--right near the highway.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rosemarie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this review, April 29, 2014
Thank you for taking the time to review our property. We appreciate your bussiness and hope you will return if your are ever in the area again.

Sincerely,
Brett DeLoach
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucker, United States
1 review
2 of 5 bubbles Reviewed April 28, 2014

This hotel is listed on hilton.com as being in Atlanta. It is not in Atlanta, it is in Tucker, GA. Therefore, my GPS system could not find it, and I spent an hour searching for it. Second, this hotel is located right on the Interstate and the noise is horrendous! I moved after the first night and the second room was as bad. If this had been a Hampton Inn, my entire purchase price would have been refunded. I don't know why other members of the Hilton chain do not make this quarantee.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Conley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this review, April 29, 2014
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback.

Sincerely,
Brett DeLoach
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
atl, United States
1 review
5 of 5 bubbles Reviewed April 26, 2014

rooms were very fresh and clean bedding were also fresh and clean also staff were very friendly and knowledgeable it takes a little getting in and out tothe freeway but all in all this rate at the top for me oh! and don't forget that great breakfast.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Willie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this review, April 29, 2014
Thank you for your review. I am delighted to know how much you enjoyed your stay! We appreciate your business and hope you will return in the future.

Sincerely,
Brett DeLoach
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Atlanta - Northlake

Property: DoubleTree by Hilton Hotel Atlanta - Northlake
Address: 4156 Lavista Rd, Atlanta, GA 30084-5318 (Formerly Magnolia Manor Hotel)
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#12 Best Value Hotel in Atlanta
#28 Romantic Hotel in Atlanta
#43 Family Hotel in Atlanta
#61 Business Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Atlanta - Northlake 3.5*
Number of rooms: 183
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Hotel Atlanta - Northlake, located in the Atlanta, Georgia suburb of Tucker. Our northeast Atlanta hotel is 25 minutes from Hartsfield-Jackson Atlanta International Airport and offers easy access to I-285 and I-85. Downtown Atlanta is 15 miles away. We are within walking distance to restaurants, shopping and entertainment, and minutes from major corporations such as Hormel, Sherwin-Williams Company, Kroger Company, the CDC, FEMA and IRS. Retreat to a spacious guest room or suite featuring signature bedding, a chaise lounge, and 32-inch LCD HDTV with premium cable. Stay connected with high-speed internet access and be productive at the work desk. Suites feature wood laminate flooring and a separate parlor with sofa bed. Relax in our inviting lobby and listen to the waterfall or play a favorite video game. Savor classic American cuisine for breakfast, lunch and dinner at Marlow’s Tavern. In-room dining is also available. Maintain your exercise regimen in our fitness center or swim laps in the outdoor pool. Our hotel offers 10,000 sq. ft. of event space for your business meeting or special event, from a boardroom that accommodates eight guests to a ballroom accommodating 400 guests. Conduct business or check your email in our business center, which also provides A/V equipment rental and complimentary printing. ... more   less 
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Also Known As:
Atlanta Doubletree

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