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“Doubletree At Northlake”

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DoubleTree by Hilton Hotel Atlanta - Northlake
Ranked #74 of 173 Hotels in Atlanta
A TripAdvisor Member
“Doubletree At Northlake”
Reviewed February 5, 2014

This hotel is located in a pretty convenient area and is easily accessible. The lobby, bar, and gym were very nice and clean. The room was ok but not as clean as I hoped, in typical Doubletree standards. There were obvious stains on the carpet and on the chaise lounge in the room. The non-skid mat in the tub appeared to be dirty. I'm sure the tub was cleaned but it looked like it has been there for a while. Bleach would probably have taken care of that problem. I will definitely stay at Doubletree again, perhaps not this specific one as upkeep in the rooms seems to not be up to the level I expected with Doubletree. Overall, the room served the purpose and it was very easy to book, check-in, and check out.

  • Stayed February 2014, traveled solo
    • Value
    • Location
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Review collected in partnership with DoubleTree by Hilton

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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this review, March 5, 2014
Thank you for your comments. I have passed along your concerns to my Executive housekeeper so we may address those issues you noted. I appreciate you taking the time to share your exeperience. I hope you will return if you come back to the area.

Sincerely,
Brett DeLoach
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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730 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Atlanta, United States
1 review
Reviewed February 4, 2014

I booked this hotel at the last minute for an overnight stay for a funeral of a close relative. When I opened the door I was initially hit with an overwhelming smell of stale cigarette smoke. When I turned on the shower, I found that the drain was extremely slow and the hot water was intermittent. When I went to the front desk, the attendant was AWOL.

  • Stayed February 2014, traveled with family
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Janine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this review, February 7, 2014
Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with the condition of our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience.

Sincerely,
Brett DeLoach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, United States
1 review
Reviewed February 3, 2014

Great staff, they all went above and beyond to ensure that my students and I had a quality stay during the Emory University tournament. Will definitely stay here next year when we attend the tournament.

  • Stayed January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lillian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this review, March 5, 2014
I am pleased to hear that you and your students enjoyed staying at our property! On behalf of myself and entire team, we look forward to having you as our guest's again next year.

Sincerely,
Brett DeLoach
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, VA, United States
1 review
Reviewed February 1, 2014

I always enjoy staying at DoubleTree by Hilton Hotels! The experience is always enjoyable and no matter how tired I am from traveling the warm cookie always gives me life!! The staff was very inviting but parking was a pain! I did arrive after midnight and I had to park in the back, walk to the front check in and then return to my car for my bags. It was a minor nussiance. I had my miniature schnauzer with me and there was no problem with him being there. The room was great but I wish they would've turned the heat on or left instructions on how to adjust the temperture! The bathroom was small and the toilet had no pressure! The bed was not that comfortable, but it got the job done. All in all, the room was good for the recharge on my 17 hour drive and I would recommend this to anyone traveling through the area with a pet! It's not too many pet friendly hotels at this rate!

  • Stayed January 2014, traveled solo
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this review, March 5, 2014
I am happy to hear that you enjoyed your stay. I appreciate the feedback and will share it with my team.

Sincerely,
Brett DeLoach
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conyers, United States
1 review
Reviewed January 27, 2014

The fact that this hotel is renovating from the outside, it is deceiving how nice the inside of the hotel looks. The staff was pleasant and very helpful. I will definitely return to this hotel on another visit.

  • Stayed January 2014, traveled with friends
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rashana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this review, March 11, 2014
Thank you for your comments. I am delighted to hear you will be returning should you come back to the area. We appreciate your business!

Sincerely,
Brett DeLoach
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 22, 2014

I stayed here while my husband was in Emory. The room was clean, the staff friendly and helpful, and the restaurant good. The location is convenient to Emory Orthopaedic and Spine Hospital. There are also restaurants, drugstores, and grocery stores nearby.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gayle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this review, March 11, 2014
Thank you for writing about your stay at my property. I am glad to hear we had everything you needed nearby. We appreciate your business!

Sincerely,
Brett DeLoach
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, United States
1 review
Reviewed January 15, 2014

The staff was polite and helpful, the bed was comfortable, the room was quiet, and the bathroom was clean. Only thing I missed out on was the cookie at check-in, which disappointed my daughter. I'd definitely stay there again.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Timothy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at DoubleTree by Hilton Hotel Atlanta - Northlake, responded to this review, March 11, 2014
I'm glad to hear that you enjoyed your room and the property, however I am disappointed we had no cookies available for your daughter. Please know that when you return we will be sure to have fresh hot cookies ready and waiting! We appreciate your business!

Sincerely,
Brett DeLoach
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Atlanta - Northlake

Property: DoubleTree by Hilton Hotel Atlanta - Northlake
Address: 4156 Lavista Rd, Atlanta, GA 30084-5318 (Formerly Magnolia Manor Hotel)
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#28 Romantic Hotel in Atlanta
#43 Family Hotel in Atlanta
#61 Business Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Atlanta - Northlake 3.5*
Number of rooms: 183
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Hotel Atlanta - Northlake, located in the Atlanta, Georgia suburb of Tucker. Our northeast Atlanta hotel is 25 minutes from Hartsfield-Jackson Atlanta International Airport and offers easy access to I-285 and I-85. Downtown Atlanta is 15 miles away. We are within walking distance to restaurants, shopping and entertainment, and minutes from major corporations such as Hormel, Sherwin-Williams Company, Kroger Company, the CDC, FEMA and IRS. Retreat to a spacious guest room or suite featuring signature bedding, a chaise lounge, and 32-inch LCD HDTV with premium cable. Stay connected with high-speed internet access and be productive at the work desk. Suites feature wood laminate flooring and a separate parlor with sofa bed. Relax in our inviting lobby and listen to the waterfall or play a favorite video game. Savor classic American cuisine for breakfast, lunch and dinner at Marlow’s Tavern. In-room dining is also available. Maintain your exercise regimen in our fitness center or swim laps in the outdoor pool. Our hotel offers 10,000 sq. ft. of event space for your business meeting or special event, from a boardroom that accommodates eight guests to a ballroom accommodating 400 guests. Conduct business or check your email in our business center, which also provides A/V equipment rental and complimentary printing. ... more   less 
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Also Known As:
Atlanta Doubletree

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