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“Older Property, Outstanding Staff”

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The Ritz-Carlton, Buckhead
Ranked #8 of 172 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
Reviewed May 18, 2013

I recently spent 4 nights at the Ritz Carlton Buckhead. The hotel itself is definitely an older property (the first and original Ritz Carlton itself). Rooms are on the small side, though well appointed. Bathrooms are also on the small side, but the showers are quite nice (you need to pull the handle to make them work... took a while to figure that out).

One of the stand outs for this property is how personable and pleasant the staff is - everyone goes out of their way to say hello, and to make sure everything is going well. My friends were huge fans of the pink lemonade in the lobby, and the grits in the cafe are to die for (especially the cheese and bacon version). Jessica the concierge was immensely helpful and sent us out to some great restaurants.

Overall, this is a great property - I'd recommend it if you're staying in the area. Immediate proximity to two malls also makes it convenient if you need to kill a few hours during your trip.

  • Stayed: May 2013, traveled on business
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Thank PlatinumStrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,220 - 1,226 of 1,676 reviews

Reviewed May 17, 2013 via mobile

We went there for our wedding anniversary. It definitely met our expectations. From the moment we arrived we experienced a high level if service excellence. Every staff member we encountered was both courteous & professional. We booked our room online & stated in our remarks that it was our anniversary. During our stay we received a card that was slide under our door in honor of our anniversary. Also the concierge set up reservations at a wonderful restaurant near the hotel. When we returned we enjoyed the simple but powerful impression that the pillow turn down made. It was resort treatment. The room was beautiful, my only critiques are that the bathroom sink didn't drain properly and the phone by the bed didn't work. This is why I rated it a 4. Still, this won't be my last time at a RC. It was a great overall experience.

  • Stayed: May 2013
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Thank joiscot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2013

Truly a wonderful experience! Staff were friendly, courteous and helpful without being in your face constantly. Location is great for shopping and dining. Facilities for the business meeting were first rate. Everyone there truly made you feel at home.

  • Stayed: May 2013, traveled on business
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2  Thank MurrayC915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2013

My husband took me here for our anniversary last month...all I can say is wow!! The property is beautiful, but it's the service that really does it. There was never a time that I wasn't acknowledged with a warm smile and greeting. Thank you for such a memorable experience!

  • Stayed: April 2013, traveled as a couple
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1  Thank Angie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

The Ritz Buckhead remains a classic, elegant property that has not lost its shine. The staff, as always was exceptional. A particular young lady, Brielle greeted us warmly and could not have been nicer. The general manager of the property, Mr. Schinnerl runs the property with old school precision and warmth.

The room was very comfortable and clean. We were staying on the Club level and found the amenities just perfect. We enjoyed drinks before dinner and snacks a few nights before bed.

While we did not use all of the spa facilities, we were very happy to enjoy the rooftop pool. The setting was quite lovely and the entire area was perfectly maintained.

It is always temtping to try something new - we do it from time to time. But there is something so special about returning to a seasoned classic like the RItz Buckhead to find the most everything is just how you remember it.

If in the Buckehead area of Atlanta, I would strongly recoomend visiting the Ritz Buckehead. Even if you only stop in for a meal or a drink. The bar is delightful and the meals very solid.

Best Wishes, Colin

Colin A. Burns

  • Stayed: March 2013, traveled with family
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2  Thank cburnssr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

This is old style hospitality at it's best. I've stayed here many times and look forward to each return visit. While the location is not scenic, it could not be more convenient for anything north of downtown ATL. Dog friendly. Club level is superior with carolers at Christmas time. Great property

  • Stayed: December 2012, traveled as a couple
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Thank Joe N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2013

I recently returned from the Ritz Buckhead and I was pleased with the hotel in regards to using it for an event space. The rooms were a good size with beautiful bathrooms and amazing beds (as always). While the location of the property is great, there were still no views to be had which was dissapointing. The customer service at the Ritz always exceeds my expectations and this trip was no different. The banquet food was outstanding--I was happy with each meal. The food in the "bar/cafe" was good but certainly did not exceed my expectations. The turkey club and the hot wings were perfect additions to the bar menu, but overpriced. The only two tiny gripes I have with this property are: 1. The pool was inside and was lackluster 2. In order to access the event space on the 2nd floor you either had to use the elevator or take the stairs... In order to use eithe ryou have to walk out of the event space, through the lobby, and for the stairs through the bar. Not a huge deal, but a bit awkward for logistics when dealing with 200 people. Overall, great property that I look forward to returning to.

  • Stayed: April 2013, traveled on business
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Thank Leslie_Venetz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Buckhead

Address: 3434 Peachtree Rd NE, Atlanta, GA 30326-1172
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Atlanta
#4 Luxury Hotel in Atlanta
#6 Family Hotel in Atlanta
#8 Green Hotel in Atlanta
#9 Romantic Hotel in Atlanta
#23 Business Hotel in Atlanta
Price Range: $335 - $734 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Buckhead 5*
Number of rooms: 517
Official Description (provided by the hotel):
Surround yourself with an irresistible combination of Southern hospitality and relevant sophistication at The Ritz-Carlton, Buckhead, GA, hotel. Ideally situated in the heart of Atlanta’s most celebrated neighborhood, The Ritz-Carlton, Buckhead offers guests effortless access to the city’s finest shopping, dining and entertainment. ... more   less 
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Also Known As:
The Ritz-Carlton, Buckhead Hotel Atlanta
Ritz Carlton Buckhead
Ritz Atlanta
Ritz-Carlton Atlanta
Atlanta Ritz-Carlton

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