I have stayed at this hotel a few times. This hotel has gone through a recent renovation. Nice flat-lcd tvs in the suites BUT the management forgot to take care of some very basic infrastructure updates. The internet connection (provided by Wayport - $9.95/Day) does not work half the time. Management admits that this is a well-reported problem but has not announced any plan to fix it. Water, at time has a very bad septic smell. It does go away after a while.. but why not avoid it the first place ? Breakfast buffet is a good idea that need a better execution -- Keep the food (breads) fresh!!
Overall, I don't want to fault the operational staff who tries hard to keep the things moving. This hotel could be a decent hotel if the management really takes care of these important problems.
Until that happens, AVOID !
- Official Description (provided by the hotel):
- Sheraton Suites Galleria Atlanta is adjacent to Cumberland Mall, Cobb Galleria Convention Centre, and Cobb Energy Centre. Our hotel has 4,000 sq ft of meeting space, accommodating up to 200 guests. ... more less
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- Also Known As:
- Sheraton Suites Galleria Atlanta Hotel Atlanta
- Sheraton Hotel Galleria Atlanta
- Sheraton Atlanta
- Atlanta Sheraton