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Sheraton Suites Galleria Atlanta
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Reviews (645)
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528 - 533 of 645 reviews
Reviewed September 11, 2011

We went for DragonCon this year & it took us an hour each way to reach the downtown area. If you are going to Cumberland Mall and the concert hall next door, this would be perfect. Service was great and the staff was friendly and helpful, just not the best place to go if you are going to DragonCon.

  • Stayed: September 2011
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Thank DJErnDawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panay, Manager at Sheraton Suites Galleria Atlanta, responded to this reviewResponded October 6, 2011

Thanks for your posting and are very glad that you enjoyed our hotel's service and amazing staff. We are sorry that it took you so long to travel downtown which usually takes 10-15 minutes travel time. Due to the fact that Atlanta had a plethora of "huge" events during DragonCon, traffic was indeed very heavy which made travel commute time much longer. We hope that you will visit us again on another occasion. We would love to welcome you back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2011

I always stay here when visiting Atlanta...near everything that ihave an interest in.....Jonathan the hotel overnight suprevisor is amazing!! He always greats me with a smile and some kind of memorable experience.....I tend to travel a lot as im in the hospitality industry but i found that the service from the staff to be amazing to say the least!! thanks again

  • Stayed: August 2011, traveled as a couple
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Thank wheretoonextyall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panay, Manager at Sheraton Suites Galleria Atlanta, responded to this reviewResponded September 6, 2011

We thank you for your wonderful feedback, especially regarding Jonathan who will be happy to read your posting! We are always delighted to welcome you back!

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Reviewed August 26, 2011

We stayed here the weekend of August 6th and 7th for a girls weekend. The overall renovations look good but there are still a few things that need work. The room was pretty big-we got adjoining King Suites; one being a corner room which was very spacious. There are sliding doors separating the living area from the bedroom but the doors are off track. The same thing for the sliding doors separating the bathroom from the bedroom meaning you could "see" and sometimes "smell" what was going on in the bathroom from the bedroom.

Other than that, the staff was very personable, the hotel itself nice and clean, parking $8.00 per day-no valet. The rooms were equipped with sofa sleeper, mini fridge, microwave and 2 flat screen televisions and the beds GREAT. I got a great rate and would stay again if in the Galleria Mall area.

  • Stayed: August 2011, traveled with friends
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2  Thank Lovejones4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panay, Manager at Sheraton Suites Galleria Atlanta, responded to this reviewResponded September 6, 2011

We appreciate your comments and have passed on the deficiencies you noted to our Operations Team to work on. We are glad that you enjoyed our nice & clean hotel with our great amenities including our amazing 2 flat screen TV’s and most of all our very personable staff!

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Reviewed August 25, 2011

We stay here for a show at the Galleria. Close to everything. Decent mall beside it, food close by, coffee close by etc. Right across from the Cobb Galleria. Clean rooms and spacious as well. Enough room for the whole family since our kids come with us. Only thing is you have to pay for parking and wi-fi. Drinks in the bar are a bit pricey. But, that is the norm for hotels now so....
Overall, a great place to stay and it is pet friendly

  • Stayed: August 2011, traveled on business
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Thank sicilianprincess1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panay, Manager at Sheraton Suites Galleria Atlanta, responded to this reviewResponded September 6, 2011

We thank you for staying with us and are delighted to hear that you liked our spacious rooms which were big enough to accommodate your family. We are so glad that you enjoyed your visit with us!

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Reviewed August 10, 2011

Overall this hotel was pretty average for a Sheraton. The suite was nice and roomy. Decent size living room and bedroom...comfortable bed. The walls were extremely thin...I could hear everything from the rooms next to me, especially the side where I had an adjoining room.

Nice hotel bar and the location was next to a mall. There appeared to be a walkway to the mall however I did not check it out. Parking was reasonable, about $8 / night. I did not try the restaurant but there was one on-site and it looked quite nice.

Overall I would stay here again for a business trip.

  • Stayed: August 2011, traveled on business
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1  Thank JMUstu01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panay, Manager at Sheraton Suites Galleria Atlanta, responded to this reviewResponded September 6, 2011

We appreciate your posting and your wonderful feedback regarding our nice and roomy guestroom with comfortable beds… Maybe next time you can try our restaurant. Hope to welcome you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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