I read the reviews and had mixed feelings about the hotel, but since it was booked through Priceline, I was stuck with the choice. I have no regrets whatsoever!! The hotel is great. The location is excellent, with a shopping mall right next to it (or behind it), and many restaurants close by. It's also right off I-285.
Although it does seem that the 4th floor is the one assigned to Priceline customers, as mentioned below by another reviewer, we liked the room we had. The rooms are large and comfortable. Did it have minor issues? Certainly. One of the bathroom doors would not move, so we were unable to close it. Nothing major since the toilet and bathtub had it's own separate area with a door (this one closed).
The room was not vacuumed during our stay, or prior to our arrival, as evidenced by a small piece of metal next to the nightstand, which remained there until our departure. And the walls are a bit thin so that you hear noises from the hallway if the other guest are really loud. You can also hear the guests above you if they are running around and stomping on the floor instead of walking normally, and you can hear your neighbors when they are using the shower.
Other than that, I have no complaints. I know it may seem like the negatives are huge, but they're really not. If everyone looks hard enough, deficiencies will be found anywhere, even in 5 star hotels. Not everyone will be pleased all the time.
Again, the location is really, really, great. The beds are comfortable. The bathtub was clean, and the water temperature was great. The staff is friendly and courteous. And for the price I paid, it felt like a 5 star hotel.
- Official Description (provided by the hotel):
- Sheraton Suites Galleria Atlanta is adjacent to Cumberland Mall, Cobb Galleria Convention Centre, and Cobb Energy Centre. Our hotel has 4,000 sq ft of meeting space, accommodating up to 200 guests. ... more less
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- Also Known As:
- Sheraton Suites Galleria Atlanta Hotel Atlanta
- Sheraton Hotel Galleria Atlanta
- Sheraton Atlanta
- Atlanta Sheraton